- Responsible for reconciling client confirmed travel redemption files against Connexion's system of billing records.
- Respond professionally and timely to internal customer pertaining to items or discrepancies
- Responsible for creating accurate and timely detail billing files in Excel and final client invoices.
- Monitor and research open receivables and support tickets in order to meet key performance metrics.
- Prepare and generate the appropriate reports for internal and external individuals in an accurate and timely manner.
- Maintain updated process documents
- Ability to manage large data elements in an organized and timely manner.
- Ability to navigate and multi-task between various systems and processes to more efficiently reconcile transactions.
- Attend training classes for the launch of new programs and/or recurring training.
- Responsible for answering team members' day to day questions regarding proper procedures for preparation of billing, accurately updating Connexion's systems and other questions related to travel accounting procedures
- Responsible for reviewing defect log on a bi-weekly basis and providing guidance to team members on proper procedure.
- 3 years of experience in a detail-oriented work environment preferably either Billing, AP or AR
- 3 years of experience in managing multiple priorities
- Possess strong PC skills manipulating large amount of data - Intermediate Excel skill is required.
- Ability to interact with all levels staff, vendors, and external customers in a professional manner.
- Ability to complete work with minimum supervision.
- Ability to work/think/reason independently.
- Possess strong communication skills, both verbal and written.
- Ability to handle multiple tasks efficiently and in a timely manner.
- Exhibits enthusiasm and cooperation as an active member of a team environment.
- Possess strong interpersonal skills.
- At least 2 year of customer service experience.
- Demonstrated problem solving skills & strong mathematical skills.
- Ability to meet deadlines
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Accounts Receivable Specialist - Glen Allen, VA, United States - Dexian - DISYS
Description
Title: Sr. AR Specialist
Location: Glen Allen, VA 23060
The Senior Travel Accounting Specialist is responsible for the AR accounting functions within the Travel Business segment for Connexions Loyalty. This position requires interaction with some or all of the following: client, account management, internal fulfillment resources, supplier relations and vendors.
Essential Functions and Responsibilities:
Knowledge, Skills and Abilities:
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
