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    Academic Records Assistant 2 - Chicago, United States - Northwestern University

    Northwestern University
    Northwestern University Chicago, United States

    4 weeks ago

    Default job background
    Regular, Full time
    Description
    Job Summary:
    • Assist students in registrations/petitions and accurate course scheduling.
    • Support the SPS registrar's office in maintaining student records.
    Specific Responsibilities:
    • Process registration and change of program requests.
    • Resolve student registration issues.
    • Maintain online Registration Process and Net ID.
    • Answer phone calls and email communications professionally.
    • Recognize and handle potential escalation issues.
    • Support course scheduling and maintain prerequisites.
    • Perform other assigned duties.
    Minimum Qualifications:
    • High School Diploma.
    • 1-3 years of work experience with student records.
    Minimum Competencies:
    • Strong time and project management skills.
    • Team-oriented with proactive problem-solving abilities.
    • Excellent written and verbal communication skills.
    Preferred Qualifications:
    • Bachelor's degree.
    • 3-5 years of work experience with student records.
    • Experience in a higher education institution.
    Preferred Competencies:
    • Knowledge of student information systems.
    • Effective project and information management skills.

    Salary Range: $20.00 to $22.25 per hour based on education, experience, and skills.

    Benefits:
    Northwestern University offers competitive health care plans, retirement benefits, and more for employees.
    Work-Life and Wellness:
    Comprehensive programs to support work-life balance and wellness.
    Professional Growth & Development:
    Opportunities for career development and education.

    Northwestern University values COVID-19 vaccinations for minimizing illness.

    Northwestern University is an Equal Opportunity, Affirmative Action Employer. Diverse candidates encouraged to apply.

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