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    Spirit Server - Chicago, United States - Hornblower

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    Hornblower background
    Full time
    Description

    Essential Duties & Responsibilities:

    • Provide outstanding hospitality to guests and colleagues following our RESPECT service system
    • Follow beverage recipes accurately and have a deep understanding of all offerings and prices
    • Deliver timely and efficient bar service to guests and servers during the cruise
    • Set up and clean the bar area, restock following specifications, and ensure thorough cleaning according to procedures
    • Maintain cleanliness and safety in the bar and common areas, clean equipment and work areas meticulously
    • Ensure accurate billing for onboard purchases, process orders in the point of sale system, handle payments
    • Offer information to guests about menus, entertainment options, cruise route, and points of interest
    • Arrive promptly for scheduled shifts
    • Adhere to uniform and grooming standards
    • Complete any other tasks as directed by the manager or supervisor

    Requirements & Qualifications:

    • High School Diploma (or equivalent) is mandatory
    • Minimum of one year of previous bartending experience is required
    • Positive and enthusiastic personality is a must
    • Effective communication skills for interactions with guests and coworkers
    • Thorough knowledge of beverage recipes is essential
    • Basic computer proficiency
    • Service-oriented mindset, always seeking ways to assist others
    • Ability to stand for extended periods and lift heavy items
    • Responsible for bar transactions, must handle cash correctly
    • Availability to work on holidays is necessary
    • Compliance with state age requirements

    The RESPECT Service System represents City Experiences' core mission, vision, and values. By fostering a culture centered on RESPECT, the company aims to excel as a Global Experiences and Transportation Leader.

    The company is committed to Equal Employment Opportunity and Affirmative Action. Discrimination or harassment based on various factors is strictly prohibited. The company also engages in the E-Verify program in specific locations.

    In accordance with local laws, including the San Francisco Fair Chance Ordinance, applicants with arrest and conviction records will be considered for employment.


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