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    Customer Account Lead - San Jose, United States - Nestle

    Nestle
    Nestle San Jose, United States

    3 weeks ago

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    Description


    The Nestlé Professional Solutions at Nestlé USA leverages its position as the world's largest food and beverage company to bring brands that you enjoy in your home, to other areas of your life such as the workplace, restaurants, hotels, and your neighborhood College or University.

    Our portfolio of products and solutions includes beloved brands such as Stouffer's, Coffee mate, Nescafé, and Starbucks.

    With our extensive networks and industry knowledge, we offer unparalleled support and guidance to foodservice operators, ensuring their success in a competitive market.

    We strive to contribute to a healthier future by providing the finest ingredients and operational knowledge to every type of foodservice operation.

    The strength of our trusted brands is supported by a team of skilled professionals who are dedicated to deepening their industry experience.

    Our team of culinary experts and skilled product developers partner closely with foodservice professionals to generate creative, branded food and beverage solutions that address a wide variety of needs.

    Our employees thrive on opportunities to grow and develop within the food-service industry, ensuring that we are always at the forefront of industry trends and innovations.


    The Lead Customer Account is responsible for achieving targeted operator sales of Nestlé Professional's beverage portfolio to accounts within Northern California.

    The beverage portfolio is comprised of great brands such as Starbucks, Seattle's Best, Teavana, Vitality, Nescafé and Coffee-mate.


    The Lead Customer Account will develop and execute each of their account (operator) specific plans in order to meet/exceed established revenue and profit goals.

    To be successful, efforts within the role must yield measurable results and significant financial advantage to our business. This role is based in a remote home office in Northern California. Candidate will ideally live in either San Jose, CA, Modesto, CA or Livermore, CA.


    Essential Functions:
    Responsible for acquiring additional venues/outlets within existing account base through effective Pipeline Management, ensuring opportunities are in every pipeline stage to achieve territory targets

    Responsible for Net New business within assigned territory.

    Effectively utilize Salesforce and C4C system to manage growth opportunities and customer events

    Sell Seasonal & Innovation programs (Pre-Scheduled Shipments) to ensure full compliance throughout all accounts

    Lead joint business planning/business reviews with assigned accounts to meet or exceed contractual service level agreements.

    Collaborate with Operations partner to ensure seamless execution of onboarding, training and installation of new venues

    Ensure that customers adhere to brand stewardship and complete assigned quality assurance tasks within assigned territory

    Lead optimal negotiation and execution of contract approvals and initiatives.

    Successfully negotiate profitable agreements/contracts, administer contracts

    Advise distributors concerning sales and opportunities to ensure stocking.

    Effectively manage sales pipeline, identify sales gaps and action plans

    Achieve established sales goals

    Meet established trade spend targets (including deduction management)

    Provide accurate sales forecasts for opportunities in C4C and Salesforce

    Successfully negotiate profitable agreements/contracts

    Maintain an entrepreneurial mindset to develop and implement incremental opportunities

    Effectively launch new products quickly and efficiently utilizing all tools and best practices available

    Update all applicable team members and support teams on a regular basis on all facets of the business


    Qualifications:
    6+ years in direct outside sales, B2B or business development experience

    6+ years' experience in market planning, foodservice, hospitality, and/or beverage.

    5+ years negotiating complex agreements

    Astute financial awareness, including P&L responsibility

    Experience creating professional customer bids and business plans

    High level of customer relationship management techniques

    Ability to articulate business results with a deep knowledge the role has on the business

    Deep industry knowledge of key segments to include, but not limited to: Business & Industry, College & University, Healthcare, Lodging, Military, Travel, Retail and Grocery

    The approximate pay range for this position is $100,000 to $150,000.

    Please note that the pay range provided is a good faith estimate for the position at the time of posting.

    Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.


    Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with Company match, healthcare coverage and a broad range of other benefits.

    Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestlé Careers ) .

    #ORTSEAM

    Requisition ID

    294378

    It is our business imperative to remain a very inclusive workplace.


    To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé.

    The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role.

    In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities.

    Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home.

    The Nestlé Companies are an equal employment opportunity and affirmative action employer* seeking diversity in qualified applicants for employment.

    All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law.

    Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience.

    Contact us at or please dial 711 and provide this number to the operator:

    *Note: Nespresso is not a federal contractor and does not maintain affirmative action programs

    Review our applicant privacy notice before applying at
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