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Operations Specialist - Chicago, United States - Alternatives
Description
Operations Specialist - TemporaryDirect Report:
Human Resource and Operation Manager
Status:
Temporary; Exempt with benefits:
Blue Cross Medical/Dental/Vision, 403(b) retirement
plan, Holidays, 4 weeks Paid Time Off, 10 weeks paid Parental leave
Salary:
$25.50
Alternatives Overview
Our mission is to inspire young people to create a just future through practices that heal individuals, restore communities, and transform systems.
Our school and community-based therapy, prevention and leadership development programs support young people to individually and collectively address causes of substance abuse, grief and trauma while building social-emotional, career and social change skills.
In addition to working directly with young people, we train, coach and advocate for youth-serving institutions like Chicago Public Schools to be restorative and trauma-informed.
Position OverviewThe Operation Specialist will provide day-to-day facilities operations as well as communication and implementation of operations' policies and procedures. This position is not limited to, performing reception, data entry, and other duties assigned by the Human Resource and Operation Manager
Responsibilities:
Perform the following from a racial, gender, sexuality, and ability equity lens:
Provide reception and office coverage Monday through Friday.
Assist guests and callers in providing general program information upon request.
Assist with the day-to-day operations of all Alternatives offices, including mail delivery, tracking inventory, cleaning services, pest control, supply purchases, and facilities move.
Open and close the facilityMaintain office machines and provide support for, (fax, copies, mail meter, main phones)
Organize and maintain administrative filing, which includes agency forms, correspondence, billing forms
Maintain the physical appearance including the waiting area, work areas and conference rooms.
Assist with the day-to-day operations of all Alternatives offices, including mail delivery, tracking inventory, cleaning services, pest control, supply purchases, and facilities move.
Support the organizations' Billing, including inputting data for billing (DASA, Molina, BCBS etc.)Coordinate collection and tracking of agency fees.
Actively participate in all agency meetings, weekly supervision, and professional development trainings
Demonstrate knowledge of Alternatives, Inc. policies, practices, and services
Represent Alternatives at relevant forums and events as assigned
Participate in Alternatives' fundraising initiatives
Complete in a timely fashion all other tasks as assigned
Assist guests and callers in providing general program information upon request.
Requirements
High School Diploma or 2 years of experience with operations .
Interest and commitment to working in a community-based youth service organization.
Experience in communicating with varying levels of audiences
Excellent verbal and written communication skills
Ability to make recommendations to effectively resolve problems or issues by using judgment that is consistent with the standards, practices, policies, procedures and federal, state, and local regulations
Ability to prioritize and efficiently execute a high volume and broad scope of tasks within tight deadlines, competing demands and changes in the work environment
Ability to deal with frequent interruptions, changes, delays, or unexpected events
Strong sense of business ethics including the ability to appropriately handle confidential information
Strong organizational, analytical, and problem-solving skills
Consistently learning and working within the following frameworks: Anti-oppression, Positive Youth Development, Trauma-informed and Balanced and Restorative Justice.
The COVID vaccine is mandatory for all employees to the full extent permissible under applicable law
Alternatives, Incorporated is an Affirmative Action and Equal Opportunity Employer committed to providing reasonable accommodations to individuals with disabilities.
Applicants of the communities we serve are strongly encouraged to apply.
Salary Description
25.50 hourly
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