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    Operations Specialist - Chicago, United States - Archer Grey

    Archer Grey
    Archer Grey Chicago, United States

    2 weeks ago

    Default job background
    Description


    ArcherGrey is a digital transformation company that brings client's Product Lifecycle Management (PLM) to reality through strategic consulting and technology services.

    Our tactical practice, with a customer success-focused mindset, is designed to help our clients address the people and process side of implementing their PLM strategy.

    ArcherGrey is a true authority in PLM, especially when it comes to nurturing companies as they adopt and integrate a more robust and comprehensive approach.

    ArcherGrey was founded by leaders in the industry during a down economy due to the dot-com bubble burst in 2002.

    Companies were in desperate need of a PLM services company that had the talent, experience, and prioritized focus on getting the job done.

    ArcherGrey quickly grew and formed a reputation for delivering successfully, keeping the customer's needs first.

    About the Role

    The Operations Specialist is an experienced administrative professional who acts as a support system to the program management and delivery service teams.

    By owning crucial technical and procedural tasks, the Operations Specialist will execute and be accountable for daily, weekly and monthly assignments.

    You will enhance operational functions to enable the organization to achieve its goals effectively and efficiently.

    Key Responsibilities
    Providing functional support to the operations team
    Assisting with implementing new processes and systems
    Coordinating with other departments
    Monitoring and analyzing performance data
    Providing process and technical support
    Continuously monitoring and improving processes
    Identifying and mitigating risks
    Supporting with compliance and regulatory requirements
    Planning and facilitating calls and presentations

    About the Candidate
    You possess the ability to analyze data, discern patterns, and propose enhancements. Your adaptability to evolving processes and systems, coupled with your capability to thrive under pressure, sets you apart. Your adept organizational skills enable effective time management. You excel in team environments, collaborating seamlessly with others to achieve shared goals. You possess a high level of attention to detail and completeness in your work.

    Knowledge, Skills and Experience
    Bachelor's Degree required
    5+ years' experience in an operations support role or a related field
    Technical skills, including experience with computer systems, databases, and software
    Able to manage multiple projects simultaneously and prioritize tasks effectively
    Strong communication skills in order to communicate with other departments and external partners effectively
    Able to analyze data, identify trends, and propose improvements
    Expert in Office, Teams, SharePoint

    Core Competencies
    Tech Savvy -

    Anticipating and adopting innovations in business-building digital and technology applications
    Optimizes Work Processes -

    Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
    Manages Ambiguity -

    Operating effectively, even when things are not certain, or the way forward is not clear
    Situational Adaptability -

    Adapting approach and demeanor in real time to match the shifting demands of different situations
    Decision Quality -

    Making good and timely decisions that keep the organization moving forward
    Collaborates -

    Building partnerships and working collaboratively with others to meet shared objectives

    #LI-Remote

    #J-18808-Ljbffr
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