Technical Product Manager - Washington DC, United States - Conference of State Bank Supervisors (CSBS)

Description

At the Conference of State Bank Supervisors, we vibe as "One CSBS" and are dedicated to developing a diverse, inclusive, and equitable culture of belonging. We appreciate our employees as they bring various backgrounds and experiences as well as model collaboration, teamwork, respect, and trust which generates conversation, deeper insights and innovative solutions that serves our members, employees and communities.

CSBS is proud to be a certified Great Place to Work. This distinction is awarded to companies who strive towards building and sustaining a high-trust, high-performance culture which drives better business performance.

This position will manage the technical functions of our products and solutions business unit. This role will involve strategic decision-making, defining the product vision, gathering requirements, and prioritizing features based on stakeholder needs. The Technical Product Manager position involves overseeing the development and improvement of technical products that support user needs. The Technical Product Manager will take ownership of sprints, assess and document business requirements, and contribute to strategic initiatives. This position will also be responsible for aligning engineering teams to achieve product goals. The position requires strong technical skills, including expertise in product roadmap development, agile methodology, prototyping, A/B testing, data analysis, coding, and technical writing. The position also involves collaborating with cross-functional teams, driving product innovation, and ensuring the successful delivery of products.

Essential Functions

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. Reasonable accommodation may be made to enable an individual with disabilities to perform the essential functions. Other duties may be assigned to meet business needs.

• Manage the development and improvement of technical products that support user needs.
• Align engineering teams to achieve product goals.
• Leverage strong technical skills, including expertise in agile methodology, prototyping, A/B testing, data analysis, coding, and technical writing.
• Collaborate with cross-functional teams, driving product innovation, and ensuring the successful delivery of products.
• Administer the development and management of the product roadmap, aligning it with business objectives and stakeholder needs.
• Collaborate with development vendors and the CSBS product team to optimize the solution design process.
• Work closely with the Product Operations and Business Services teams to manage stakeholder engagement and policy management.
• Serve as an ambassador for the product function within the organization, advocating for not only effective but best in class product development practices.
• Manage the product team, providing oversight, guidance, and coaching for product development, refinement and execution.
• Help develop the product team's technical acumen and capabilities through training, mentoring and knowledge sharing.
• Help team members and the organization understand the technical aspects of the product development process via communication that a non-technical audience will understand.

Minimum Qualifications

To perform this job successfully, an individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and/or work experience required.

Education and Experience

• Bachelor's degree in Information Technology, Computer Science, Software Development, Engineering or equivalent experience. 5-7 years of relevant business, technology and product (technical product a plus) management experience; software architecture or engineering experience is a plus.
• At least 2 years' experience in supervising a product management or business analyst team.
• A proven background in building and managing product roadmaps and experience managing cross-functional teams.
• Specialized certifications in business analysis, software testing (ISTQB certification) or project management (PMP certification) is strongly preferred.
• Experience in the Financial Services, Regulatory or Federal Government industries is a plus.

Knowledge, Skills and Abilities

• Strong understanding of software development methodologies, and technical requirements involved in product lifecycle management. Familiar with hosting environments, open and closed source libraries, and frameworks.
• Solid understanding of the theory and practical application of software development methodologies.
• Well-versed in Agile methodologies and practices.
• Strong risk analysis that results in proactive solutions and risk-management measures.
• Possesses a goal-oriented and metrics-driven mindset.
• Excellent communication and presentation skills, with the ability to explain technical concepts to non-technical stakeholders effectively.
• Ability to work collaboratively with cross-functional team members and senior leadership, adapting communication to various levels of technical expertise.
• Encourages and practices critical thinking.
• Is self-reflective and empathetic.
• Recognizes the influence of workplace relationships on outcomes and results.
• Maintains a respectful and accepting approach to others.
• Collaboratively and creatively supports the work efforts of colleagues at all levels and in all areas of the organization.
• Exhibits work behaviors consistent with organization's core values.

Requirements

· Due to the nature of CSBS's business in support of state financial services supervision, all CSBS employees have the potential of interacting with confidential information related to the supervision of financial services companies ("Confidential Supervisory Information"). As a result, in addition to general business conflicts of interest, all CSBS employees are expected to disclose conflicts of interest in financial services companies on at least an annual basis and to proactively avoid such conflicts.

· Protect the confidentiality, integrity, and availability of CSBS information and information systems in accordance with CSBS policies and procedures.

· Must be eligible to obtain or currently possess a U.S. Government clearance at the Public Trust Moderate (NACI) level or higher.

· Must be a United States citizen or a Legal Permanent Resident (LPR) with at least three (3) years consecutive residence in the United States as indicated on the United States Citizenship and Immigration Services (USCIS) LPR issued card.

Values Instilled Behaviors for Excellence (VIBEs)

Member/ Customer Service

Teamwork

Respect/Trust

Collaboration

Ownership/Engagement

Core Leadership Competencies

Achievement Oriented Thinking

Change Management

Emotional Intelligence (Self-Awareness)

To apply, please submit an application for the position via the CSBS career page:

All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law.