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    Inside Sales Rep - Durham, United States - Gemu Valves, Inc.

    Gemu Valves, Inc.
    Gemu Valves, Inc. Durham, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    The GEMÜ Group is an established leader in the manufacturing of valves and control systems, with a history extending over 50 years. This global company combines innovative technology with longstanding tradition. As a privately-owned business, GEMÜ is recognized for its commitment to quality and innovation in the industry. The company supports a large global workforce of over 2,400 employees, which plays a crucial role in its ongoing expansion and achievement.

    Join Our Dynamic Team

    Inside Sales Representative (Durham, NC)

    General Description/Purpose:

    The Primary responsibility of this job is to maintain and develop accounts, while handling quotes and sales within the current client base.

    Job Duties (includes but is not limited to):

    • Provide customer service in accordance with company policies/procedures
    • Data Entry
    • Answer phones
    • Process/expedite quotations, customer orders, and returned goods for repair
    • Quotation follow-up
    • Problem resolution
    • Perform purchase order review
    • Utilize the order processing system to communicate customer requirements within the organization
    • Other duties as needed

    Work Schedule:

    Incumbent should be flexible as some evening and weekend work may be required as determined by business need. Some international travel may be required.

    Essential Knowledge/Skills:

    • Good understanding of employee's role in accomplishing company's mission, purpose, and goals.
    • Highly organized self-starter with the ability to prioritize and multitask.
    • Must possess excellent phone etiquette and customer service skills
    • Strong time management skills and schedule flexibility
    • Think critically, act independently, and use sound judgment is required.
    • Read, write, and communicate professionally.
    • Ability to adjust to rapidly changing work environment and meet project deadlines.
    • Basic computer skills are required. Microsoft Office experience is preferred.
    • Ability to successfully communicate with a diverse personnel base is necessary.
    • Professional attitude, appearance, and demeanor.

    Qualification Standards:

    • Associate degree preferably a Bachelor's degree from a four-year college or university;
    • One to two years related experience in of the Biotech, Pharmaceutical or Food & Beverage industries.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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