- Review Technician reports daily for accuracy, appropriate detail, and completion.
- Prepare and send work orders daily to facilitate electronic entry of data.
- Prepare and send work orders for processing weekly payroll time reports.
- Open and close work orders as directed.
- Electronically update the Open Work Order Report daily.
- Prepare and make available a daily work order report for technician reference.
- Be able to issue and process expense purchase orders for service department if needed.
- Do yard inspections for equipment and clean up.
- Manage the service truck inspections and crane inspections and keep appropriate files on each.
- Assist in handling incoming customer calls to service department, take messages and gather information from customer.
- Assist in giving information to customer about status of their equipment as needed.
- Assist Service Manager in scheduling & dispatching jobs for technicians if needed under managers direction.
- Assist technicians or Service Manager in gathering information as needed to scope a pending job. (This would include being fluent in utilizing manufacturer and in-house electronic information tools such as Komatsu extranet, Komtrax, Campaigns, Mystuff, etc.)
- Capable of entering data to create a repair estimate for jobs & PMs.
- Capable of obtaining technical information via computer and telephone from manufacturer provided sources.
- Perform any & all duties in the Rental area when there is no rental person assigned or in their absence.
- Work with technicians on parts they need & keep part bins clean & up to date, to include checking on parts on backorder.
- Assist in keeping up with shop tools & their condition.
- Assist in communication of backordered parts information between parts department, service department and rental department.
- Perform any or all other duties that are needed for the service department & branch as directed by the Service Manager.
- High School Diploma or Equivalent, college coursework is a plus
- Must have 2 or more years experience in the Heavy Equipment Industry or comparable.
- Must have good written and oral communication skills.
- Proficient with a computer, including the use of Microsoft programs (Word, Excel, PowerPoint, etc.) and diagnostic use using manufacturer provided programs.
- Must have a good working knowledge of equipment operations and mechanical functions.
- Capable of working with limited supervision / self-starter.
- Must be capable of dealing with the various personalities and skill set levels of technicians, other employees and customers. Good organizational skills.
- Must be a team player, comfortable in a group setting.
- Ability and initiative for continuous learning.
- Assist in problem solver if needed or directed.
- Capable of initiating follow-up.
- Maintain excellent customer relations.
- Must successfully pass background, drug screen, and physical
-
Client Service Assistant
2 days ago
Mountain Commerce Bancorp Inc. Knoxville, United StatesClient Service Assistant (Loan Assistant) · Mountain Commerce Bank · Client Service Assistant (Loan Assistant) · Knoxville, TN 37919 · Mountain Commerce Bank is an Equal Opportunity Employer. · The goal of Mountain Commerce Bank (MCB) is to hire individuals with strong ethics, ...
-
Food Service Assistant
2 weeks ago
Costco Knoxville, United StatesCostco Wholesale Corp KINGSTON PIKE [Restaurant Associate / Team Member / Up to $28.20-hr] As a Food Service Assistant at Costco, you'll: Prepare and sell food and drinks to customers; Pull and stock supplies and ingredients; Clean the kitchen area and eating area; Provide prompt ...
-
Assistant Guest Service Manager
3 weeks ago
The Fresh Market Knoxville, United StatesAssistant Guest Service Manager Requisition ID Talent Areas Front End Department Position Type Full-Time The Fresh Market & You: Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member Guest Service, Service Manager, Guest, As ...
-
Assistant Guest Service Manager
1 week ago
The Fresh Market Knoxville, United StatesAssistant Guest Service Manager Requisition ID Talent Areas Front End Department Position Type Full-Time The Fresh Market & You: Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member Guest Service, Service Manager, Guest, As ...
-
Cashier
3 weeks ago
Individually Owned and Operated Ace Hardware Store Knox, United StatesAbout Smith Farm Stores · Locally owned and operated since 1971 with 4 locations in Northern Indiana. · General Summary · The Cashier is responsible for register transactions involving the sale and/or return of merchandise. · Essential Duties & Responsibilities · Include the foll ...
-
Acute Dialysis Registered Nurse
1 week ago
Fresenius Medical Care Knoxville, United States Full timePURPOSE AND SCOPE: · The registered professional nurse (CAP RN 1) position is an entry level designation into the Clinical Advancement Program for Registered Nurses. The CAP RN 1 is accountable and responsible for the provision and coordination of clinically competent care inclu ...
-
Commercial Property Assistant
2 weeks ago
SVN Wood Properties Knoxville, United States**Commercial Property Assistant Position Overview** · The commercial property assistant would provide administrative support to the property management team in various areas, including tenant and vendor communications, accounting tasks, and document management. This is a full-tim ...
-
Assistant Manager
3 weeks ago
Individually Owned and Operated Ace Hardware Store Knox, United StatesAbout Smith Farm Stores · Locally owned and operated since 1971, with 4 locations in Northern Indiana. · General Summary · The Assistant Manager manages overall store operations and the achievement of company goals and directives. · Essential Duties & Responsibilities · Include t ...
-
Bank Teller
1 week ago
First Peoples Bank Knoxville, United StatesOverview: · First Peoples Bank strives to be a boutique community bank in the markets we serve. Our goal is to provide a one-of-a-kind banking experience that will leave such an impression, it must be shared with friends and family. We are seeking consummate banking professionals ...
-
Regional Director of Training and Education
2 weeks ago
Your Health Organization Fort Mill, United States**REGIONAL STAFFING COORDINATOR REPORTS TO**: REGIONAL VICE PRESIDENT OF · The role of the Regional Staffing Coordinator is to manage the daily operations for the Clinical Coordinators (CCs) as well as schedules and coverage for all regional staff so that the Company provides qua ...
-
Registered Nurse
1 week ago
BAYADA Home Health Care Fort Mill, United States Full timeBAYADA Home Health is looking for compassionate and dedicated Registered Nurses (RN) to join our home health team This office services our adult and geriatric clients in Fort Mill, Rock Hill and the surrounding areas. · Hiring for a full time or part time position · Offering fl ...
-
Registered Nurse
1 week ago
BAYADA Home Health Care Fort Mill, United States Full timeBAYADA Home Health is looking for a compassionate and dedicated Registered Nurse (RN) to join our home health team This office services our adult and geriatric clients in territories throughout Chester, York, and Lancaster counties. · We are presently hiring for a weekend visits ...
-
Phlebotomist
2 weeks ago
Actalent Knoxville, United States Full timeActalent is currently partnering with a laboratory in the greater Knoxville area in need of multiple Phlebotomists to join their team. Please see below for details and qualifications · Description: · Phlebotomy · Ambulate patients/monitor walking · EKGs · Answering call lights ...
-
RN - Patient Care Manager - Hospice
1 week ago
Tennova Healthcare Hospice Knoxville, United States Full timeWe are hiring for a Patient Care Manager in Hospice. · At Tennova Hospice in Knoxville, TN, a part of LHC Group, the RN Patient Care Manager/Clinical Manager we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whol ...
-
Pt to Go Associate
2 weeks ago
Food Lion Fort Mill, United States**Address**:USA-SC-Fort Mill-1046 Regent Parkway · **Store Code**:Store 02204 FRONT END · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a we ...
-
Assistant Food Service Manager
5 days ago
Food City Maryville, United States**About the Job**: · As a key member of the store management team, the responsibilities of the Assistant Food Service Manager include providing exceptional customer service, leading by example, driving sales by effectively merchandizing fresh product in the department while assis ...
-
Parts Manager
2 weeks ago
Automotive Search Group Knoxville, United StatesThe role of a dealership Parts Manager is critical to the smooth operation of the dealership's service and repair functions and the satisfaction of customers who rely on the availability of parts for their vehicles. It is important that the Parts Manager hired is able to balance ...
-
Office Administrator
1 week ago
Merritt Roofing LLC Fort Mill, United StatesMerritt Roofing has a great company culture and we are growing our team. We are an Owens Corning Platinum Preferred contractor. This makes us in the top 1% of roofing contractors locally. We are an A+ & 5-Star rated with the BBB and Google. We provide our team and our customer wi ...
-
Traffic and Lighting Trainee/technician
2 weeks ago
Davis H Elliot Company, Inc. Knoxville, United StatesFor over seven decades investor-owned utilities, municipalities, cooperatives, and others have entrusted their electrical construction and maintenance needs to Davis H. Elliot Company, Inc. (Elliot). · Elliot is a full-service electrical contractor specializing in overhead and un ...
-
District Sales Manager
1 week ago
SYSCO Knoxville, United States Full timeCompany: · US0288 Sysco Knoxville, LLCZip Code: · 37921Minimum Level of Education: · High School or EquivalentMinimum Years of Experience: · 2 YearsEmployment Type: · Full TimeTravel Percentage: · Up to 50%COMPENSATION INFORMATION: · The pay range provided is not indicative of ...
Technical Service Assistant - Knoxville, United States - BRAMCO GROUP
Description
Job DetailsJob Location
Knoxville Branch and Corp - Knoxville, TN
Position Type
Full Time
Education Level
High School
Travel Percentage
Negligible
Job Shift
Day
Description
Job Scope and Background:
To assist the Service Manager with the overall functions of the service department in a manner that meets the needs of all departments at the branch along with customers and the company.
Basic Functions, Duties, and Responsibilities:
Perform daily and operational activities in the service department that may include the following, but not all may be listed: