Sales Coordinator - San Francisco, United States - Knoll

Description

For nearly four decades, Holly Hunt has been the defining voice in modern luxury interiors. We offer exquisite furnishings, an unparalleled showroom experience, and unwavering service to the residential and commercial design trade. During that time, weve stayed true to our passions, values, and deep beliefsthat well-designed spaces enrich ones life experience, that quality of materials and craftsmanship can never be compromised, and that supporting our clients with the tools and resources to create beautiful environments is the ultimate reward.

Our purpose is to design for the good of humankind. Its the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Department: Customer Relations

Reports To: Customer Relations Manager

FLSA Status: Non-Exempt

SUMMARY:

Full-time position. Works directly with customers and representatives on sales quotations, custom inquiries, and provides product education. Assists on various sales projects as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.

• Answering sales calls, assist and sell to customers, representative showroom salespeople and outside salespeople (currently 18 showrooms, 120 salespeople) on CONRAD products. Build customer and representative relations.
• Provide price quotations and work with representative to close sales, place follow-up calls on quotes to reps and customers, re-quote projects as necessary, and maintain a current quote file. Follow up is essential.
• Work on motorized projects and provide technical product support (this may include working with the installer or electrician as well as the designer/architect).
• Sell to, educate, and assist international customers. Write quotes and follow-up correspondence; re-quote projects where necessary to close the sale. Follow up is essential.
• Gathers the necessary information concerning customer/representative needs by phone, fax, email, or in person, examines customer purchase orders and floor plans and ensures accurate interpretation of customers request.
• Responsible for taking a proactive approach to servicing customers.
• Ensure excellent customer service is provided.

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum of one-year experience (preferably in the wholesale home furnishings industry) with excellent verbal and writing skills. Must be organized, self-motivated, and detail-oriented, with good sales and customer service skills.

Must have word-processing computer experience. Proficient with MS Word & Outlook.

55 wpm typing speed (flexible)

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

EDUCATION and/or EXPERIENCE

Associate's degree (AA) or equivalent from two-year college or technical school; one year related experience. Transferable customer service and sales skills, interior Design, design, creative arts, or home furnishings industry experience/knowledge.

BENEFITS AND COMPENSATION

Salary: Depending on Experience

Benefits include medical, dental, vision, disability and life insurance; 401K with immediate 100% employer vested matching; profit-sharing; medical and dependent care flexible reimbursement plan; ten vacation days accrued the first year; (increases to fifteen vacation days after the fourth year and continues to increase with length of employment); discretionary annual bonus; and more

More about CONRAD:

CONRAD is a rapidly growing employer with a dynamic and diversified work culture. We offer the opportunity to excel in the interior design and sales fields, working with a very high quality, unique and specialized product. We offer an excellent compensation and benefits package and promote ongoing career and personal development. We maintain an appropriately casual atmosphere. We are easy to locate in the sunny Bayview district.

For consideration send your cover letter and resume to:

Fax:

Who We Hire?

Simply put, we hire everyone. Holly Hunt is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. Were committed to equal opportunity employment, including veterans and people with disabilities.

A starting compensation range for this role is $ $33.33. Relevant salary considerations will include candidate qualifications and experience, other

Why join us?

For nearly four decades, Holly Hunt has been the defining voice in modern luxury interiors. We offer exquisite furnishings, an unparalleled showroom experience, and unwavering service to the residential and commercial design trade. During that time, weve stayed true to our passions, values, and deep beliefsthat well-designed spaces enrich ones life experience, that quality of materials and craftsmanship can never be compromised, and that supporting our clients with the tools and resources to create beautiful environments is the ultimate reward.

Our purpose is to design for the good of humankind. Its the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Position Title: Customer Account Representative-Sales Support

Department: Customer Relations

Reports To: Customer Relations Manager

FLSA Status: Non-Exempt

Posting Date: April-2024

SUMMARY:

Full-time position. Works directly with customers and representatives on sales quotations, custom inquiries, and provides product education. Assists on various sales projects as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.

• Answering sales calls, assist and sell to customers, representative showroom salespeople and outside salespeople (currently 18 showrooms, 120 salespeople) on CONRAD products. Build customer and representative relations.
• Provide price quotations and work with representative to close sales, place follow-up calls on quotes to reps and customers, re-quote projects as necessary, and maintain a current quote file. Follow up is essential.
• Work on motorized projects and provide technical product support (this may include working with the installer or electrician as well as the designer/architect).
• Sell to, educate, and assist international customers. Write quotes and follow-up correspondence; re-quote projects where necessary to close the sale. Follow up is essential.
• Gathers the necessary information concerning customer/representative needs by phone, fax, email, or in person, examines customer purchase orders and floor plans and ensures accurate interpretation of customers request.
• Responsible for taking a proactive approach to servicing customers.
• Ensure excellent customer service is provided.
• Documentation is essential.

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum of one-year experience (preferably in the wholesale home furnishings industry) with excellent verbal and writing skills. Must be organized, self-motivated, and detail-oriented, with good sales and customer service skills.

Must have word-processing computer experience. Proficient with MS Word & Outlook.

55 wpm typing speed (flexible)

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

EDUCATION and/or EXPERIENCE

Associate's degree (AA) or equivalent from two-year college or technical school; one year related experience. Transferable customer service and sales skills, interior Design, design, creative arts, or home furnishings industry experience/knowledge.

BENEFITS AND COMPENSATION

Salary: Depending on Experience

Benefits include medical, dental, vision, disability and life insurance; 401K with immediate 100% employer vested matching; profit-sharing; medical and dependent care flexible reimbursement plan; ten vacation days accrued the first year; (increases to fifteen vacation days after the fourth year and continues to increase with length of employment); discretionary annual bonus; and more

More about CONRAD:

CONRAD is a rapidly growing employer with a dynamic and diversified work culture. We offer the opportunity to excel in the interior design and sales fields, working with a very high quality, unique and specialized product. We offer an excellent compensation and benefits package and promote ongoing career and personal development. We maintain an appropriately casual atmosphere. We are easy to locate in the sunny Bayview district.

We invite you to visit our website at

For consideration send your cover letter and resume to:

Yolonda Greenwell-Reese, Human Resources Dept.

E-mail:

Fax:

Who We Hire?

Simply put, we hire everyone. Holly Hunt is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. Were committed to equal opportunity employment, including veterans and people with disabilities.

A starting compensation range for this role is $ $33.33. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors . You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs. The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates.This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

Holly Hunt is a part of the MillerKnoll collective of design brands coming together to remake modern for the 21st century.

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