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Customer Technical Support - Rockford, United States - Roper Whitney
Description
$500 sign on bonus available.
PURPOSE/FUNCTION/SUMMARY
As a Customer Technical Support professional at Roper Whitney LLC, you will be responsible for handling technical calls from customers and working alongside field service technicians, the service manager, and the engineering department to troubleshoot any electrical or mechanical issues they may be experiencing. Your expertise will help customers identify a repair strategy that can get their machines back up and running as soon as possible.
ESSENTIAL FUNCTIONS
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
Education/Training:
Experience/Skills: