- Provides 5-star customer service to all employees (in all forms of communication).
- Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package.
- Manages outgoing mail/package transactions.
- Performs duties associated with shipping and receiving of materials.
- Notifies employees upon receipt of inbound deliveries.
- Distributes mail/packages to company personnel.
- Acts as point of contact for company personnel on mail/package inquiries.
- Performs daily key ops of convenience multi-function devices (ensuring functionality, replenish toner/paper).
- Submit work orders for certain requests.
- Service and replenish the barista, pantry, conference, kitchen, or meetings areas.
- Will perform meeting room and conference room set ups.
- May perform building occupant moves within assigned facilities.
- Will perform light maintenance and cleaning duties as assigned.
- Maintains the Business Service Center area in a neat and orderly fashion.
- Monitors level of office supplies on the floor, and replenishing and orders accordingly.
- Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality.
- Proactively seeks out additional work during downtime.
- Builds professional relationships with customers and other teams.
- Maintains professionalism and composure when interacting with all employees.
- Trains back-up and providing guidance on policies and procedures.
- Determines what additional support is needed when handling sensitive inquiries.
- Provides exceptional customer service to client.
- Provides reception or concierge (front of office) coverage as needed.
- Strong verbal and written communication skills.
- Excellent customer service skills.
- PC skills MS Office Suite experience.
- Ability to handle multiple tasks simultaneously.
- Good organizational skills.
- Working knowledge of MFD equipment.
- Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions.
- Possesses ability to work independently and capable of completing projects.
- Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials.
- High School Diploma (or equivalent) required.
- 1+ years prior work experience preferred.
- Ability to work assigned work hours determined by manager.
- Excellent organizational and time management skills.
- Analytical abilities and aptitude in problem-solving.
- Superb written and verbal communication skills.
- Current knowledge or ability to learn computer-based systems required for functions of position.
- Required to maintain an overall professional appearance and attitude.
- Adhere to all policies and procedures required.
- Approximately 50% of the time this position requires the below physical demands.
- Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.
- Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.
- Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.).
- Ability to lift or move 40 lbs. or greater frequently.
-
Guest Service Associate
1 week ago
European Wax Culver City, United States**Guest Service Job Description**: · **_ Guest Service Associate/Sales Associate_** · **_LOVE TO HELP OTHERS LOOK AND FEEL GORGEOUS? JOIN OUR TEAM_** · Are you passionate about people and beauty? Are you naturally confident and outgoing? Does · the idea of earning excellent commi ...
-
Service Associate
2 weeks ago
EOS Fitness Whittier, United StatesReady to jump start your career in the fitness industry? Do you thrive in a fast paced, high energy environment? Are you looking for a position that offers growth within the evolving world of fitness? Well EōS Fitness is looking for you Become part of a company where you can lear ...
-
Customer Service Associate
3 days ago
7-Eleven Sherman Oaks, United StatesAre you ready to work for a company that rewards and values your contributions? Rebel Convenience Stores offers competitive pay, health benefits, and a chance for advancement. · Customer Service Associates pay between **$15 - $19 per hour**. · Join the Rebel team for spontaneity ...
-
Guest Services Associate
1 week ago
National Health Foundation Los Angeles, United States**POSITION TITLE: Guest Service Associate** · **REPORTS TO: Operations Manager** · **LOCATION: Los Angeles, Pico Union, Ca** · **CLASSIFICATION: Non-Exempt, Full-Time** · **SALARY: $ $18.50 Hourly Rate** · **PERTINENT INFORMATION**: · - **Multiple positions available**: · - **3PM ...
-
Guest Service Associate
4 days ago
European Wax Center Manhattan Beach, United States**Earnings**: $17 - $40/hour earning potential via $16.78 hourly rate + commission + bonuses · **The above hourly rate average includes a base hourly rate PLUS commission and bonus opportunities.** · Don't miss this opportunity to be a part of one of the biggest and most reputabl ...
-
Client Service Associate
3 weeks ago
Alpha K-Net inc Los Angeles, United StatesThere's a lot to be excited about here at our firm as we kicked off this year with unprecedented solutions for our clients As one of the most notable communications and sales firms in the area, we have the privilege of working hand-in-hand with technology clients across the natio ...
-
Client Service Associate
3 weeks ago
LourdMurray Los Angeles, United States**Client Service Associate** · The Client Service Associate is a vital client-facing role responsible for supporting, managing, and maintaining relationships with clients, ensuring their satisfaction, and resolving any issues or concerns that may arise. This requires a service-fi ...
-
Guest Service Associate
2 weeks ago
European Wax Center Los Angeles, United States**Earnings**: $17 - $28/hour earning potential via $16.78 hourly rate + commission + bonuses · **The above hourly rate average includes a base hourly rate PLUS commission and bonus opportunities.** · Don't miss this opportunity to be a part of one of the biggest and most reputabl ...
-
Customer Service Associate
4 days ago
Rebel Convenience Stores Studio City, United StatesAre you ready to work for a company that rewards and values your contributions? Rebel Convenience Stores offers competitive pay, health benefits, and a chance for advancement. · Customer Service Associates pay between **$17 - $19 per hour**. · Join the Rebel team for spontaneity ...
-
Volunteer Services Associate
2 weeks ago
Ronald McDonald House Charities of Southern California Los Angeles, United States**Job Title**: Volunteer Services Associate · **Division**: Los Angeles Ronald McDonald House · **Reports To**: Volunteer & Community Engagement Manager · **FLSA Status**: Part-time, Non-Exempt, 12-15 hours per week (Saturday and Sunday) · **Pay Rate**: $21 per hour · **Summary** ...
-
Guest Service Associates
6 days ago
Knott's Berry Farm Buena Park, United States Full timeOverview:$16.00 / hour · Knott's Berry Farm Guest Service Associates hold numerous positions from Ride Operator, Food and Beverage Associates, Gate Attendants, Park Service Attendants, Games Associate, Merchandise Associate and many more · Apply now in order to be considered fo ...
-
Client Service Associate
2 weeks ago
Silver Oak Wealth Advisors, LLC Los Angeles, United States**Client Service Associate - Los Angeles, CA** · **About the Firm**: · Silver Oak Wealth Advisors, LLC is an independent, boutique wealth management firm working with a selected group of high-net-worth individuals and families as their personal and family CFO. Our firm's core val ...
-
Customer Service Associate
2 weeks ago
AKN Communications East Los Angeles, United StatesOur growth results from the people who embrace our purpose: We know work is way better when you feel included and can have fun in a company filled with unlimited possibilities. We believe that hiring and maintaining excellent staff is critical to our success. Due to our fantastic ...
-
Customer Service Associate
3 weeks ago
Rebel Burbank, United StatesJoin the Rebel team for spontaneity and growth in your next role.** **Start your career with the Rebel family today · **Why Join Our Team?** · Family owned and operated for over 30 years, we understand the service station business. We are community-centered, value-oriented, and s ...
-
Client Service Associate
1 week ago
RCA Partners inc Long Beach, United StatesAt **RCA Partners** you'll have the opportunity to make a massive impression at one of the world's leading Business Consulting firms. From the second you step through our doors, you'll perform meaningful work you're passionate about, with the support and resources necessary to su ...
-
Customer Service Associate
1 week ago
AKN Communications Pasadena, United StatesOur growth results from the people who embrace our purpose: We know work is way better when you feel included and can have fun in a company filled with unlimited possibilities. We believe that hiring and maintaining excellent staff is critical to our success. Due to our fantastic ...
-
Customer Service Associate
3 weeks ago
AKN Communications Alhambra, United StatesOur growth results from the people who embrace our purpose: We know work is way better when you feel included and can have fun in a company filled with unlimited possibilities. We believe that hiring and maintaining excellent staff is critical to our success. Due to our fantastic ...
-
Client Service Associate
1 week ago
LP Solutions LLC Anaheim, United States**The Culture We Provide Our Client Service Associate**: · - We are a diverse and inclusive team that pushes ourselves and those around us to develop personally and professionally · - We promote exclusively from within and do not outsource new management · - We show employee appr ...
-
Career Services Associate
2 weeks ago
Stanbridge University Alhambra, United StatesAt Stanbridge University, we are on the lookout for a dynamic and enthusiastic Career Services Associate to join our exceptional team. As a Career Services Associate, you will have the exciting opportunity to provide unwavering assistance and inspiration to students and alumni in ...
-
Food Service Associate
6 days ago
Knott's Berry Farm Buena Park, United States Full timeOverview:$17.00 / hour · Must be 21+ to apply · Are you looking for a fun and rewarding job? Interested in meeting people from all over and gaining skills that will last a lifetime? Then Knott's Berry Farm is the place for you · Working at Knott's Berry Farm, you will have access ...
Client Services Associate - Santa Monica, United States - SPS North America Inc
Description
Job DetailsLevel
Entry
Job Location
AZLAX 78 - Santa Monica, CA
Position Type
Full Time
Salary Range
$ $19.00 Hourly
Job Category
Customer Service
Description
Job Title: Client Services Associate
Reports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership.
Job Overview:
The Client Services Associate provides exceptional office and mail services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering of mail, shipping and receiving product and supplies to support onsite business service center, replenishing/organizing/ordering office supplies (pens, paper, toner), insuring copy/print machines are functional and stocked, serving as a backup to the front of office (reception/concierge), and providing light maintenance/cleaning.
Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.
Duties and Responsibilities:
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
About SPS
SPS is an award-winning employer of choice offering innovative Enterprise Workplace Solutions and Technology Business Solutions to our clients throughout North America including many Fortune 500 companies. A career with SPS includes a robust onboarding and training program to help you unlock your career path possibilities.
In North America, our services include office services such as reception/lobby concierge, mail center, and conference room management in addition to document processing services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, legal, insurance, technology, higher education, advertising, and other professional services, including many Fortune 500 companies.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity, and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.
We encourage candidates to review all our job listings and learn more about SPS at our company website
SPS. The Power of Possibility.
Client Services Associate professionals in Santa Monica
-
Ryan Connell
Senior Director of Business Development
-
Dasha Akelin
Account Manager | Home Staging Assistant
-
Chinedu Amadi
Copywriter