- Accountable for meeting company goals and client deliverables, meeting client SLAs and client Performance guarantees- greatly reducing MBM's financial exposure to PG payouts.
- Develops short/long-term customer care objectives and continuously monitors procedures to ensure these are met by staff. Ensure team meets all QA goals, fulfilling our client requirements and accreditation standards.
- Hires, trains, coaches, counsels, and evaluates performance of direct reports.
- Responsible for staff development/training.
- Skilled at communicating with all levels of the organizations while supporting and driving teamwork.
- Responsible for financial planning/budget programs and the coordination of operations expenses. Develop and ensure the continued effectiveness of financial reporting, planning, and infrastructure.
- Promotes continuous quality improvement throughout the organization
- Develop strong internal relationships built on trust and collaboration.
- Works with key personnel and subject matter experts across all departments to ensure coordinated management of operational activities.
- Develops, implements and monitors impact of associate engagement activities based on best practices for remote employees, while being mindful of coverage and financial requirements.
- Fosters a culture of collaboration, creative thinking and mutual respect among peers and direct reports.
- Promotes the diversity of the workforce throughout the organization.
- Involved in the identification, assessment, development and review of successors. Hires, trains, coaches, counsels, and evaluates performance of direct reports.
- Associates in this role are expected to have strong oral, written, and interpersonal communication skills, problem solving skills, facilitation skills and analytical skills.
- Leadership experience in a utilization management clinical operations business inside a health plan or a UM/benefits management firm
- Utilization management or clinical experience with post-acute care, especially home health and DME
- Experience managing productivity with operational tools such as WFM software, Excel, Tableau, Smartsheet, dashboard and report-building
- The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
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Director of Medical Mgmt - Woodland Hills, United States - Elevance Health
Description
A proud member of the Elevance Health family of companies, Carelon Medical Benefits Management is a benefit-management leader in Illinois.
Our platform delivers significant cost-of-care savings across an expanding set of clinical domains, including radiology, cardiology, oncology, and post-acute care solutions.
Carelon Medical Benefits Management Clinical Operations organization is looking to hire a Director of Medical Management .This people leader will manage and develop a team of clinical operations managers who will perform clinical reviews for a set of Post Acute Care Utilization Management solutions such as home health, durable medical equipment, prosthetics, orthotics and supplies (DMEPOS).
This Director will be responsible for day-to-day clinical operations for different solutions, implementing new solutions, workflows, and process improvement efforts to improve the performance of both business lines.
Position can work 1 day a week from any Elevance Health US corporate location.How you will make an impact:
Requires minimum of 5 years acute care clinical experience; or any combination of education and experience, which would provide an equivalent background.
Current active unrestricted RN license to practice as a health professional within the scope of practice in applicable state(s) or territory of the United States preferred.
Prior management experience required.Preferred:
Locations:
California; Colorado; Hawaii; Nevada; New York; Washington State; Jersey City, NJ
In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company.
The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler.
We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates.
They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week.
Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.
