Sales Support Representative - West Hills, United States - Electro Rent Corp

Description

Overview
:

Company Profile:

Electro Rent is a leading global provider of test and technology solutions that enable its customers to accelerate innovation and optimize investments.

Electro Rent's rental, lease, sales, and asset management solutions serve industry-leading innovators in communications, aerospace and defense, automotive, energy, education, and general electronics and have done so since 1965.

As the world's largest resource for testing and technology, we offer equipment from more than 300 brands - ensuring our customers access to equipment that fits their exact need and specifications.

Electro Rent is proud to partner with the leading manufacturers who strive to deliver against the latest technologies with quality and reliability.

Electro Rent Leaders Excel at Designing the Solutions that Expedite Equipment Value. When You Want to Move From Design to Delivery in Less Time, Electro Rent Expertise is Unequaled.


Business Profile:


Electro Rent Americas is a leading supplier of complex components and assemblies to the global aerospace industry.

With a deep understanding of test equipment life cycles and utilization, our team of test equipment specialists offer comprehensive strategies that lower the cost of test.

Our team, including highly-skilled engineers, responsive customer service representatives and excellent global logistics professionals, make sure you get the right test equipment right when you need it.

Electro Rent helps design an acquisition approach that helps minimize the cost of acquiring equipment, optimize its use, and maximize return after use, saving time and money at each stage.

Location Profile:

Headquartered in West Hills, California, this company employs people worldwide as the leading Global One-Stop-Shop Solutions Provider of Mission Critical Test and Measurement Equipment and Technology Products.

Electro Rent is relentless in its dedication to being a high-quality, low-cost and on-time supplier; delivering the highest value to its customer while continually pursuing strategic, sustainable and profitable growth.

Position Summary:
The primary role of the

• Sales Support Rep (SSR) is to assist the Inside Sales Engineers (ISE's) with generating more revenue from open and existing quotes / business opportunities. The SSR will work closely with his/her team of ISE's to manage open quotes / business opportunities. The SSR will assist and qualify controllable leads and distribute these based on several criteria including immediate revenue potential.

The criteria for lead distribution also includes:
territory assignment, existing relationships, product expertise, and workload.

Occasionally the SSR will manage the lead themselves through to order closure where the need for an ISR isn't required.

Responsibilities:

• Maintain open quotes / business opportunities followup
• Accurately document all stages of the opportunity
• Customer interaction on leads not assigned to ISE
• Qualification of controllable leads
• Continuous customer engagement on post purchase orders
• Distribution of controllable leads
• Collaborates with various OEM's to manage rebate programs
• Other duties as assigned

Qualifications:

• Excellent verbal and written communication skills, with accurate data entry
• Must be knowledgeable on current technology trends
• AA degree or equivalent, required, some technical training preferred
• Must be well organized, able to multitask while dealing with concurrent selling situations
• Ability to develop and maintain positive customer relationships over the phone
• Ability to perform the required physical elements of the job (listed below)

Experience & Education*- AA degree or equivalent is required


Measurement of Performance

• Ability to successfully contact, qualify, and pursue revenue with new leads and existing open quotes / business opportunities.
• Tangible evidence of SSR's efforts measured by quotes / business opportunities closure rate, revenue captured with existing open quotes, and quality of initial lead followup results.
• Team Player capable of interfacing with other salespeople in multiple positions (AM, TSE, ISR, Mgmt., etc.)
• General performance as defined by standard company performance evaluation form.

Executive Order 14042 Requirements (Federal
Contractor
Vaccine Mandate):

• Due to Executive order 14042 all US based Electro Rent Employees, Contractors and Sub-Contractors are required to be full vaccinated and maintain that status unless the qualify for a legally required medical or religious accommodation. This means showing proof of full vaccination for employment with Electro Rent within the United States._

Physical Requirements

• All positions will require, to some degree, the physical abilities described below to perform the essential functions of the job
• Work the expected hours, consistently arrive at work at the agreed time and follow Company rules and guidelines regarding breaks and