- Adhere to all sanitation, safety, and alcohol service protocol
- Consistently hold a friendly, relaxing, and courteousness demeanor that makes guests feel comfortable to ensure satisfaction
- Transmit orders to bar and kitchen by recording guests' choices and gives knowledgeable recommendations as necessary
- Keep the kitchen staff informed on times, updates, or any changes that need to be made to guest's orders
- Serve orders by picking up and delivering guests' choices from the kitchen/bar and deliver accompaniments and condiments as needed
- Issue bills & collects payment; including room charges, credit card payments, or cash payments with the correct change returned
- Assist other servers as needed
- Ensure prompt, friendly service according to the restaurant guidelines
- Direct overall activities and performance of front of house employees on a shift-by-shift basis
- Promote an atmosphere of positive guest relations by handling guest complaints or concerns in a professional and timely manner
- Maintain and inspect dining room area to ensure that health and safety regulations are adhered to at all times
- Maintain restaurant cleanliness and organization
- Oversee FOH daily staffing, ensuring that adequate staffing is maintained, and overtime minimized
- Perform checkouts of food servers, ensuring that all tickets are accounted for, all comps have been signed, and the proper amount of cash and all credit card vouchers are obtained
- Troubleshoot POS System glitches and/or outages
- You are a professional, motivated, and driven individual
- You enjoy working with all types of people from all walks of life
- You have the ability to multi-task and work in a fast-paced environment
- You are familiar with taking orders from guests, serving food, clean-up and routine side-work, special event set up/service, and assistance with food preparation
- You must be able to work nights and weekends
- You are able stand and be one your feet for long periods of time and can lift and maneuver heavy trays
- You have knowledge of basic Food & Beverage operations
- You have strong interpersonal relations and leadership abilities. Exemplifies a passionate "can do" attitude with natural leadership and motivational skills
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Lead Server - Naples, United States - OTO Development
Description
National Base Salary Rate: $ $16.00/hour
*Rate depends upon state/market*
OTO Development is pleased to announce a wonderful opportunity for a Lead Server.
What will you be doing most days?
What are the requirements for this position?
Physical Requirements for this Position
This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.
