- Open, update, process, and close work orders.
- File P.O.'s and update on spreadsheet.
- Send copies of CM work orders with Work Recommend to CSM or customer as directed.
- Track Work Orders for closing and reports.
- Input/maintain CMs in system.
- Tracking and applying allocation numbers for internal billing for service manager approval.
- Assist in handling customer dispute reports and info for service manager to process.
- Process month end invoicing.
- Data entry skills.
- Attention to detail.
- Communication skills.
- Enjoys being in an industrial environment; our clients and the equipment we maintain are in warehouses, distribution centers and production environments.
- General knowledge of internet tools, spreadsheets, CRM, and related - continuously strives to build knowledge & skills and shares expertise with others.
- Excellent problem solving and solutions skills.
- Ability to multi-task and thrive in a fast-paced environment.
- 1-3 years of experience in similar industry.
- HS Diploma
- Experience in accounting software required.
- Computer literate, with experience and working knowledge of Microsoft Excel & Word.
- Talk and hear for extended periods of time.
- Ability to see computer screens and documents and read and synthesize the information and data.
- To sit for extended periods of time
- The employee is required to walk, stoop, kneel, crouch and lift/move up to 10 pounds.
- The employee is required to regularly use hands to type and use a computer.
- Positive work environment that encourages growth and offers a work/life balance
- Monday - Friday work week
- Medical
- Dental
- Vision
- Life
- 401K
- Short- and Long-Term disability
- Employee Assistance Program
- Vacation and Sick time
- Discounts at major retailers and more
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Description
What you will do:The physical demands of the job described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform them.
While performing the duties of this job, the employee is required to: