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    Assistant Lifeguard Lead- NYC Area - New York, United States - NFC Amenity Management

    NFC Amenity Management
    NFC Amenity Management New York, United States

    1 week ago

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    Description

    Job Description

    Job Description

    Job Summary

    Our Assistant Supervisor works closely with the Lifestyle Director to maintain the pool and spa , upholding our 5 Diamond Customer Service Standard while carrying out all workplace expectations.

    Reports To- Lifestyle Director

    Responsibilities:

    • Assist in hiring, training and mentoring lifeguards that will follow the company's mission and brand standards. (Alongside Director)
    • Supervise staff, coordinate team meetings/trainings, and manage staff schedules to ensure schedule coverage.
    • The Assistant Supervisor will be required to work their shifts as a Lifeguard on the pool deck
    • Create operating systems and checklists to provide a well-serviced and clean facility. Main point of contact for maintenance, repairs, and cleaning of facility.
    • Complete thorough daily facility inspections and effectively communicate operation malfunctions promptly to building management.
    • Promptly answer, record, and complete all resident requests, phone calls, questions, or concerns. Coordinate all facility reservations.
    • Facilitate contractor check-ins and check-outs and cultivate relationships with the company's preferred vendors.
    • Stay abreast of industry standards, technology and trends.
    • Perform other duties as assigned and which relate to the success of the property.
    • This position will require long periods of time sitting, standing and moving around.
    • Follows all HR and Risk Management Company Policies.
    • Performs miscellaneous job-related duties as assigned.
    • Covers shifts for team members to ensure proper staffing requirements are maintained.
    • Use Company Approved Team Scheduler to ensure payroll budget compliance.

    Minimum Job Requirements:

    • Must have current Lifeguard and CPR/AED certifications
    • Current CPO certification a plus (certified pool operator)
    • Experience in pool maintenance a plus
    • Professional background in customer service and hospitality management.
    • Must have an outgoing personality.
    • Must be hospitality driven and offer any necessary assistance to clients and guests.
    • Must be able to coach and mentor team members.
    • Must possess the ability to multi-task.
    • Must possess ability to work in a team environment.
    • Must be able to proactively learn about all events, happenings, restaurants, etc. in the local neighborhood.

    Knowledge, Skills & Abilities Required

    • Basic knowledge of Microsoft Office (Word & Excel) and the Internet.
    • Proven organizational skills that exemplify attention to detail from beginning to follow-up on each project undertaken.
    • Effective interpersonal communication skills (written and oral) with ability to engage positively with clients.
    • Diplomatically handle delicate and challenging client concerns.
    • Ability to lift 50 pounds.

    The pay is $20.00 per hour. **MUST HAVE CURRENT LIFEGUARD AND CPR CERTIFICATIONS. 2-3 YEARS OF EXPERIENCE IN A HEALTH CLUB OR RESIDENTIAL FITNESS CENTER IS PREFERRED. APPLICANTS WITH CPO (CERTIFIED POOL OPERATOR) CERTIFICATIONS GO TO THE TOP OF THE LIST.

    INDNFC

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