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Customer Logistics Coordinator - Johnson, United States - NavitsPartners
Description
Job Description
Job DescriptionPosition: Customer Logistics Coordinator
Location: Springdale, AR
Duration: 6 Months
Requirement: 1-3 in the transportation field.
Shift timing: Sun-Thurs 7.00 am-4.00 pm. Additionally, weekend days schedule as needed.
Position Summary:
Serves as the primary contact between Supply Chain and the assigned external customers. Responsible for all aspects of the relationship including analysing incoming emails and determining a prompt resolution. Establishes and maintains positive, effective relationships with key internal contacts; UTILIZES SEVERAL DISPATCH SYSTEMS (TES, LME, FOUR KITES, OTR) AND EXTERNAL SCHEDULING SYSTEMS (RETAILIX, RETAIL LINK, UNFI, ONE NETWORK, etc) TO PROBLEM SOLVE FOR ALL BUSINESS UNITS; maintains knowledge of all internal Tyson Foods policies procedures and software applications; maintains knowledge of external customers organizational structure, procedures and all other pertinent information; utilizes available resources to identify the most cost-effective solution to best service the needs of Tyson Foods and the customer; identifies and implements creative solutions to resolve issues which negatively impact any aspect of the delivery process, to positively represent Tyson Foods, their relationship with its customers and accurate delivery of products to external customers.
Experience:
Computer skills:
Communication skills: