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Warehouse Operations Manager - San Francisco, United States - ThirdLove
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Description
**Warehouse Operations Manager - Contractor**
at ThirdLove San Francisco **Who We Are**
ThirdLove disrupted the lingerie industry by empowering women to find their perfect fit online with our innovative Fitting Room quiz and is one of the original brands to operate 100% direct-to-consumer. All design and R&D is done in-house, and our extensive and complex supply chain is fully managed by our team. Inclusivity is at the core of who we are and how we serve our customers and build our teams.
Traditionally, women were given a choice between two options when it came to their bras and underwear: Be sexy, or be comfortable. Our Cofounders: Dave Spector, Heidi Zak, and Rael Cohen, thought that was outdated too so, in 2013, they created ThirdLove a third, better option, which doesnt force us to choose between being sexy or comfortable.
**What Our Team Embodies**
Our culture is collaborative, fast-paced, and data-driven, and we were most recently recognized with the *Great Place to Work* certification. This recognition is given to a very small percentage of companies who apply for it and determined by employees real-time reports of their company culture. Earning this designation demonstrates to us that our team at ThirdLove is inspired by our mission, engaged in their everyday work, and enjoy partnering with our teammates and customers. If you want to impact millions of people, find your fit, and propel your career forward, wed love to hear from you.
**What We Are Looking For:**
Were looking for an experienced, detail-oriented, and highly cross-functional individual who loves to drive operational improvements and manage ecommerce fulfillment success for a 4-6 month assignment. You will help us maintain our high performing operations network by overseeing the daily relationship with our 3PL warehousing partners, one of the most important vendor relationships at ThirdLove.
**What You Will Own And How You Will Make A Difference:**
Oversee the day-to-day functions of our 3PL warehouses, ensuring smooth processing of inventory, orders, and returns
Identify and problem solve emerging issues
Maintain existing initiatives aimed at increasing operational efficiency and reducing costs
Manage to key metrics and performance indicators related to warehouse and fulfillment operations
Lead preparation and regular communication of reports related to operations
Project manage across key cross-functional projects
Able to travel up to several days at a time to Southern California and the Midwest, up to 1x/month or as needed
Support other Operations and Logistics projects
**Who You Are:**
Bachelors degree
At least 4-7 years of operations and logistics experience
Must have strong experience with overseeing daily warehouse operations, tracking KPIs, and working closely with warehouse workers on driving daily improvements
Must have strong Excel skills.
Experience at a growth-oriented ecommerce retailer is strongly preferred
Experience with omnichannel operations is preferred
Ability to influence internal and external partners with a positive attitude
Distill and articulate complex data in a clear way that can drive business decisions
Multitask and work in a fast-paced, ever changing environment
**ThirdLove Offers You:**
Competitive salary + equity
Medical/Dental/Vision insurance
Paid parental leave
Flex time off
Discounted and free products
Gym discounts
Pet Plan insurance
**Diversity**
ThirdLove is an equal opportunity employer and values diversity at the company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status.
ThirdLove is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit .