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    Front Desk Clerk - Las Vegas, United States - Golden Route Operations

    Golden Route Operations
    Golden Route Operations Las Vegas, United States

    2 weeks ago

    Default job background
    Description
    City

    Las Vegas

    State

    NV

    Shift

    Varies

    Type of Shift

    Full Time

    Department

    Hotel Ops (excluding Housekeeping & EVS)

    Front Desk Clerk Arizona Charlie's Decatur (Las Vegas, NV)


    Description:

    Summary:
    Provides excellent service to all hotel guests. Assigns guest rooms, checks guests in and out of the hotel and manages a cash drawer.


    Essential Functions:
    Register guests and ensure all necessary details are obtained.

    Assigns guests rooms in accordance with current policies and procedures

    Manages cash flow in assigned bank and performs account postings

    Maintains knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the front desk's daily operations

    Processes guest accounts upon check-out in an efficient and accurate manner

    Provides excellent guest service and handles all special requests and complaints until guest is completely satisfied

    Assists other departments with requirements they may have pertinent to hotel guests

    Performs other duties as assigned



    Requirements:

    Qualifications/

    Requirements:

    3-6 months previous experience performing same or similar job duties preferred

    Previous experience with LMS computer system preferred

    Outstanding guest service skills

    Basic computer knowledge with the ability to type 25 wpm

    Ability to accurately add, subtract, multiply and divide using whole numbers, common fractions and decimals

    Accurate money handling and documentation skills

    Ability to effectively communicate in small and large group situations, as well as one-on-one

    Ability to effectively communicate in English, both written and verbal

    High School diploma or equivalent preferred

    Must be at least 18 years of age

    Required Work Cards

    None

    Physical Requirements

    Continuously standing and working indoors (more than 75% of the time)

    Walking (50% of the time)

    Lifting, pushing, bending, kneeling, climbing, working outdoors, using chemical agents ( less than 25% of the time)

    Hearing, vision, speech and literacy (critical)

    Ability to work in smoky and noisy environment.

    Disclaimer


    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.

    They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

    Duties to be performed with or without reasonable accommodations.

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