- Maintaining knowledge and compliance with departmental policies and procedures
- Assuring guest confidentiality and handling reservations and payments
- Offering recommendations for local attractions and amenities
- Providing information on transportation options
- Resolving guest concerns promptly
- Ensuring cleanliness and organization of work areas
- Desired experience in hospitality, with timeshare or resort background preferred
- Effective communication and problem-solving skills
- High School diploma or GED
- Flexibility to work weekends and holidays
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Golden Entertainment Las Vegas, United States:Summary: Works under supervision of Front Desk Supervisor. Responsible for checking-in/out hotel guests and assuring rooms are prepared & ready to assign to the hotel guests. Responsible for handling guests requests or complaints.Essential Functions:Maintain complete knowledge o ...
Front Desk Clerk - Las Vegas, United States - Daily Management
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1 day ago
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Description
Position Title: Front Desk AgentResort and Location: The Berkley Las Vegas
Department: Front Desk
FLSA Status: Non-Exempt
Reports To: Resort Manager
Overview:
As a Front Desk Agent at The Berkley Las Vegas, you will be the initial point of contact for our guests, ensuring their satisfaction and providing exceptional service. You will handle guest needs such as check-in/check-out, reservations, and inquiries, contributing to a positive guest experience.
Key Responsibilities:
Requirements:
Physical Demands:
The role involves standing, stooping, kneeling, and sitting while performing various tasks. It requires lifting objects of up to 25 pounds and periods working at a computer. Reasonable accommodations can be made for individuals with disabilities.
Appearance and Conduct:
Employees must maintain a professional appearance and adhere to company standards while upholding high ethical conduct.
We provide comprehensive benefits including health, dental, and vision insurance, paid time off, 401K with employer match, nationwide resort discounts, and an Employee Assistance Program.
EEO ADA M/F VET DISABLED