-
Spotter Los Angeles, United States**Overview**: · Spotter, named one of TIME100's Most Influential Companies this year, empowers top YouTube creators to accelerate their business and unleash their full creative potential by giving them access to the capital, knowledge, and community they need to succeed at scale. ...
-
Analyst, Customer Insights and Analytics
1 week ago
Chipolte Mexican Grill Newport Beach, United StatesCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly Analyst, Analytics, Customer, ...
-
Assistant Manager, Customer Feedback
2 days ago
Hyundai Motor America Fountain Valley, United StatesHyundai Motor America focuses on 'Progress for Humanity' and smart mobility solutions. Hyundai offers U.S. consumers a technology-rich lineup of cars, SUVs and electrified vehicles. · Location NHQ Purpose · Support in the management of the implementation of Customer Experience pr ...
-
Assistant Manager, Customer Feedback
2 days ago
Hyundai Motor America Fountain Valley, United States**Assistant Manager, Customer Feedback & Analytics**: · **Date**:May 16, 2024 · **Location**: Fountain Valley, CA, US, 92708 · **Company**:Hyundai Motor America · At Genesis, we've rethought our business and created cars that combine performance, quality, design and innovation in ...
-
Director, Genesis Customer Experience
1 week ago
Hyundai Motor America Fountain Valley, United StatesHyundai Motor America focuses on 'Progress for Humanity' and smart mobility solutions. Hyundai offers U.S. consumers a technology-rich lineup of cars, SUVs and electrified vehicles. · Location GMA HQ Purpose · Provide vision and lead the Genesis Brand customer experience function ...
-
Planner/scheduler
2 days ago
MTC Corporation Fountain Valley, United States**Duties and Responsibilities**: · - Review and distribute production, work, and shipment schedules per JobBOSS system prompts and analytical judgment. · - Confer with purchasing, engineering, customer service, program managers, quality, and the manufacturing department to determ ...
-
Aerospace Project Manager
2 days ago
MTC Corporation Fountain Valley, United States**Duties and Responsibilities**: · - Identifying/solving issues and managing scope, budget and quality in a proactive, timely manner. · - Engineering support activities to facilitate completion of specific projects. · - Schedule, budget, coordinate project objectives within budge ...
-
District Sales Manager
1 week ago
Hyundai Motor America Fountain Valley, United States**District Sales Manager**: · **Date**:May 3, 2024 · **Location**: Fountain Valley, CA, US, 92708 · **Company**:Hyundai Motor America · At Hyundai, we've rethought our business and created cars that combine performance, quality, design and innovation into a complete package. · ** ...
-
Chemical-technical assistant/laboratory staff
2 weeks ago
Skyline Solutions Midway City, CA, United States FreelanceAt GALAB, we have an important mission: to ensure that our clients' products are safe for consumers and to protect them. Every day, people consume organic apples from the region or coconut products from the other side of the world. The smallest are provided with baby food, diaper ...
-
Graphic Design
3 days ago
Mila international Huntington Beach, United States**Qualifications**: · - 3 + years of experience in digital marketing, copywriting, research, or related fields · - Familiarity with content marketing strategies and techniques · - Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) · - Knowledge of advertising ...
-
Customer Service Analyst II – Customer Analytics
2 weeks ago
Niagara Bottling Diamond Bar, United States OTHERAt Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. · Consider applying here, if you want to: · Work in an entrepreneurial and dynamic environment with a chance to mak ...
-
Assistant General Manager
1 week ago
Club Pilates South Huntington Beach Huntington Beach, United States''' · **Duties**: · - Actively seek out new sales opportunities through cold calling, networking, and social media · - Set up meetings with potential clients to understand their needs and present appropriate solutions · - Deliver sales presentations and product demonstrations to ...
-
Laboratory Analyst Ii
4 days ago
EMSL Analytical, Inc Huntington Beach, United States**Responsibilities**: · Preparation and analysis of bulk and solid materials for asbestos content using PLM (Polarized Light Microscopy) · Preparation and analysis of air samples for PCM and TEM · Determination of visual percentage and optical properties of asbestos and non-asbes ...
-
KLEET LUMBER CO INC Huntington, United StatesJob Summary: · **Responsibilities**: · - Perform account reconciliation to ensure accurate and timely payment processing · - Analyze accounts receivable data and identify discrepancies or issues · - Communicate with clients to negotiate payment plans or resolve billing disputes · ...
-
Head of Commercial Strategy- Rgm
4 days ago
Reyes Beverage Group Huntington Beach, United StatesOverview: · Come join the largest beer distributor in the United States and be a part of our Performance Promise where we live out our company's purpose of connecting customers, consumers and brands every day, everywhere we operate. · At Reyes Beverage Group, we're proud to be th ...
-
Part-time Universal Banker
1 week ago
Citi Huntington Beach, United States Part timeThe Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes, replacem ...
-
Special Security Representative
1 week ago
SAIC Huntington Beach, United StatesJob ID: · **Location**:HUNTINGTON BEACH, CA, US · **Date Posted**: · **Category**:Security · **Subcategory**:Security · **Schedule**:Full-time · **Shift**:Day Job · **Travel**:No · **Minimum Clearance Required**:TS/SCI · **Clearance Level Must Be Able to Obtain**:None · **Poten ...
-
Automotive Biller Title Clerk Lincoln Ford
10 hours ago
Empire Automotive Group Huntington, United StatesEmpire Automotive Group Huntington Lincoln Ford**: Automotive Biller** · Lincoln Ford is looking for an experienced Full-Time Automotive Biller/Title Clerk with tremendous room for growth, not to mention an exciting opportunity that could lead to a long career in the automotive i ...
-
On-site Community Association Manager
5 days ago
Powerstone Property Management Huntington Beach, United StatesPowerstone Property Management, a fast growing HOA property management company in Orange County, CA, is seeking an experienced Community Association Manager for an on-site community in Huntington Beach, CA. · Powerstone offers a competitive salary, a comprehensive and generous be ...
-
Buyer/planner
1 week ago
California Faucets Inc. Huntington Beach, United StatesAre you an experienced **Buyer/Planner** **with international/tariff experience ordering component parts with long lead times? If so, California Faucets wants to talk to you about a role based on-site in our Huntington Beach, CA facility. The hours for this position will be Monda ...
Senior Manager, CRM Customer Analytics - Fountain Valley, United States - Hyundai Motor America
Description
At Hyundai, we've rethought our business and created cars that combine performance, quality, design and innovation into a complete package.
At Hyundai, we understand you're not just building a career - you're building a life.
We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career.
If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today.
LocationNHQ
Purpose
Responsible for overseeing the performance analytics of CRM campaigns and implementing process improvements aimed at enhancing efficiency. Additionally, provide support to the team in all aspects related to data, serving as the subject matter expert for databases and applications
Major Responsibilities
Lead all activities on campaign segmentation, journey development, deployment, and analytics reporting through Salesforce Marketing Cloud platform.
Lead CRM campaign strategic planning, providing direction to agency partners on HMA customer data handling processes.
Lead the development and implementation of the segmentation strategy and operational processes.
Closely work with agency partners and internal teams to build In Market, Look-a-Like, and Next Vehicle models.
Track KPIs, evaluate campaign performance, and provide optimization opportunities.
Oversee leads and hand raisers throughout the entire campaign lifecycle, from setup to reporting.
Manage on-boarding of new agency partners through vigorous HMA Data and Privacy process.
Create efficiencies by championing campaign automation/campaign journeys.
Manage multiple list providers to identify optimal conquest audience for Vehicle Launches and Sales Events.
Provide requirements and roadmap to IT and partners to enhance analytics reports for timely insights.
Major Responsibilities (continued)
Act as the primary liaison between the agency and the IT department, addressing any technical, data, or application-related concerns.
Guarantee optimal utilization of available applications and data by the agency.
Serve as the Data subject matter expert for the department
Authority
This position has common manager-level authority defined by HMA HR/Finance policy.
Employment decision-making abilities in designated area of responsibility.
Education
~ Must be a high school graduate
~ Bachelor's degree preferred
~ Master's degree a plus
Related Experience
Eight or more years of overall experience.
Three or more years of experience working on Salesforce Marketing Cloud.
Five or more years of experience on Database Models.
Five or more years of experience on Reporting tools.
Five or more years of database marketing experience.
Five or more years of related automotive experience is preferred.
Agency and/or vendor experience is helpful.
Skills/Knowledge
Heavy emphasis on interpersonal relationship skills, analytical skills, written and oral communication skills and leadership skills.
Basic computer skills and effective time management skills.
Certification
N/A.
Physical Requirements
Normal office duties
Work Model
#LI-Hybrid (80% Onsite/20% Remote)
Affiliate
#Hyundai
Compensation
$103, $148,000.00 Annual
Benefits
Benefits include healthcare insurance (medical/prescription, dental, vision), 401(k) company match, a quarterly employer enhanced contribution, basic life insurance, short- and long-term disability, employee assistance program (work/life balance programs and confidential counseling), expert medical services (provider referrals, second opinion), business travel accident insurance, health advocacy (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits), annual discretionary bonus, accrued vacation pay, company provided sick pay, vehicle lease program (monthly fee includes insurance and maintenance).
The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.
#J-18808-Ljbffr
