- Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner
- Process admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systems
- Ability to answer internal and external calls in a friendly and helpful manner
- Must possess the ability to troubleshoot and resolve problems promptly
- Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately
- Coordinates and prioritizes bed placement needs to ensure prompt and appropriate placement of patients
- Other duties as assigned
- High School Degree or GED
- Prior experience in the healthcare field or a related area is preferred but not required
- Knowledge of medical terminology preferred but not required
- Knowledge in Microsoft Office, Cadence, and Connect care preferred but not required
- Healthcare/Medical Receptionist experience preferred.
- Possesses problem-solving skills, basic computer skills, 40 WPM typing skills with excellent communication and interpersonal skills
- Engage with staff and patients in a professional manner
- Basic math skills
- Comprehensive, affordable medical, dental and vision plans
- Prescription drug coverage
- Flexible spending accounts
- Life insurance w/AD&D
- Employer contributions to retirement savings plan when eligible
- Paid time off
- Educational Assistance
- And much more
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Customer Service Representative
2 days ago
Vortex Metal Manufacturing Richmond, United States**Who We're Hiring**: · Vortex Metal Manufacturing is searching for a Customer Service Representative (CSR) who will be responsible for delivering a great experience for our customers throughout their entire process. This is a self-reliant, hands-on, fast paced position where an ...
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Customer Service Representative
1 week ago
Carpenter Co. Richmond, United StatesCarpenter Co. has an exciting career opportunity available for a **Customer Service Representative**, for the Fiber Department, at our manufacturing plant in Richmond, VA. This position is responsible for providing customer service to our internal and external customers. Must be ...
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Customer Service Representative
1 week ago
Ferguson Enterprises, LLC Richmond, United States**Job Posting**: · Ferguson is North America's leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local experti ...
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Service Sales Representative
2 days ago
Cintas Richmond, United States**Requisition Number**: 171632 · Cintas is seeking a Service Sales Representative - First Aid and Safety to sell and service customers in a manner which exceeds their expectations. Responsibilities include developing and maintaining relationships with customers; replacing used an ...
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Service Sales Representative
6 days ago
Cintas Richmond, United States**Requisition Number**: 171468 · Cintas is seeking a Service Sales Representative - First Aid and Safety to sell and service customers in a manner which exceeds their expectations. Responsibilities include developing and maintaining relationships with customers; replacing used an ...
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Customer Service Representative
5 days ago
Equalizer Solutions Richmond, United StatesResponsibilities: · - Analyze customer needs on a face to face basis and provide appropriate solutions · - Maintain accurate and detailed records of customer interactions · - Handle customer inquiries and resolve complaints in a professional and timely manner · - Collaborate with ...
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Customer Service Representative
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Owens & Minor Distribution Inc. Richmond, United StatesAt Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and the ...
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Customer Service Representative I
2 weeks ago
Palco Richmond, United States**CUSTOMER SERVICE REPRESENTATIVE**: · **Palco is a visionary company pioneering an emerging health-care movement that empowers people with disabilities and those aging to live independent and quality lives. Made possible by our amazing team, Palco provides technology and financi ...
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Billing Customer Service Representative
9 hours ago
The Travelers Companies, Inc. Richmond, United StatesWho Are We? · - Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a cultu ...
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Electrical Field Service Representative
1 week ago
Faith Technologies Inc. Richmond, United States**Local Regions in Following Locations**: · New Orleans, LA - Columbia, SC - Phoenix, AZ - Dallas, TX - Columbus, OH - Stafford, CT - Richmond, VA - San Antonio, TX - Quincy, WA - Cheyenne, WY - Chicago, IL - Des Moines, IA - New York City, NY - Baltimore, MD - Detroit, MI - Indi ...
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Charity Customer Service Representative
1 week ago
MGN Richmond, United StatesAre you passionate about making a difference in the world? We are seeking dedicated individuals to join our team as Charity Customer Service Representatives. In this role, you will have the opportunity to engage with potential donors, represent our charity in a positive light, an ...
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Patient Service Representative/phone Bank
6 days ago
Dermatology Practice Richmond, United StatesAt Richmond Dermatology, we exhibit a deep commitment in providing exceptional care to our patients. We invest in our talent (the employees) to ensure this commitment is on display every day. · We need an exceptional Patient Service Representative whose primary responsibility wil ...
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Commonwealth Vector Control Richmond, United StatesAre you ready to join a team that's buzzing with energy. Welcome to Mosquito and Pest Authority, where our mission is to keep homes safe and pest-free. We're more than just a pest control company; we're a community of hardworking enthusiasts committed to making a difference, one ...
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Customer Service Representative
1 day ago
A&H Management Inc. Tuckahoe, United StatesWe are characterized by our ability to persevere, adapt, transcend, and take risks. Our dedication to our customers, employees and clients is unmatched and has only intensified over the years. We value camaraderie, respect, and inclusivity amongst our Customer Service team and co ...
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Patient Services Representative
2 days ago
Allergy Partners of Richmond Mechanicsville, United States**Patient Services Representative** · **Allergy Partners of Richmond **is seeking a Patient Services Representative to join our Mechanicsville Office. · **Main Responsibilities**: · - Answer phones, schedule appointments. · - Collect co-pays and balances. · - Collect and enter pa ...
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Patient Service Representative
4 days ago
RadNet Tuckahoe, United StatesOverview: · Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are_ Radiology Forward_. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the ...
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Patient Services Representative
1 week ago
Allergy Partners of Richmond Henrico, United States**Patient Services Representative** · **Allergy Partners of Richmond **is seeking a Patient Services Representative to join our team. · **Main Responsibilities**: · - Answer phones, schedule appointments. · - Collect co-pays and balances. · - Collect and enter patient demographic ...
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Skyline Solutions Richmond, KY, United States FreelanceOur client is the German service partner of a well-known manufacturer of a gaming console. We are looking for technically savvy individuals (m/f/d) to provide written and verbal support to buyers and answer incoming questions about using the product. · Typical inquiries that you ...
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Customer Service Representative
1 week ago
Generator Supercenter of Virginia Glen Allen, United States**Customer Service Representative Needed. HIRING IMMEDIATELY.** · **We Are the Largest Generac Dealer in North America.** · Generator Supercenter was established in 2005 with a simple vision; educate our customers and provide turnkey standby generator solutions that would work, c ...
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Customer Service Representative
3 weeks ago
Cascade Enterprises Meadowbrook, VA, United States Freelance**Join our team at Meadowbrook, VA and start your career in sales** · At **Dein-Quereinstieg**, we support renowned partner companies in the telecommunications and energy industries with their search for personal customer advisors. We offer everyone the opportunity to enter the w ...
patient services representative - Richmond, VA, USA, United States - Bon Secours
Description
Thank you for considering a career at Bon SecoursBon Secours
As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Patient Services Representative - Commonwealth Internal Medicine - Richmond, VA
Job Summary:
The Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral, patient registration, verifying demographics, obtaining insurance cards and identification, and updating medical records accurately and efficiently. In addition, the Patient Services Representative responsibilities will include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently.
Essential Functions:
Many of our opportunities reward* your hard work with:
Scheduled Weekly Hours:
40
Work Shift:
Days/Afternoons (United States of America)
Department:
IM-Commonwealth - Provider Based
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at
patient services representative professionals in Richmond
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Markus Ehrmann
In my current role as Director, I’m responsible for the Inside Sales, Engineering, Quality and Compl ...