- Busy day handling a high volume of customer inquiries
- You'll personalizing the experience for each caller
- You'll answer incoming calls like confirming refunds, taking payments, placing orders, analyzing account data.
- Opportunity for advancement across the entire Qurate network.
- You'll report to an assigned Supervisor
- You'll work a set schedule and structured day.
- Bilingual Specialist opportunity for those fluent in Spanish and English.
- Starting rate is $15.00/hour.
- Automatic increases in pay every 6 months for 2 years.
- New Pay for Performance incentive paid out monthly to eligible team members.
- Learn and work in a virtual environment
- Communicate with a variety of styles.
- Navigate multiple systems and screens.
- Follow HSN computer system requirements.
- Troubleshoot own technical problems (partner with IT when needed).
- Available to work weekends, holidays, and additional hours as required.
- Reside in Florida, Tennessee, or Virginia.
- Self-provided computer or laptop, running a Microsoft Operating System, not older than 3 years.
- Headset compatible with HSN specifications.
- High-speed internet connection. Satellite, broadband, wireless, mobile, or dial-up services are not permitted.
- Mac/Apple products, Chromebooks, Surfaces, and notebooks are not supported.
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Customer Service Coordinator
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Atlantic Constructors, Inc. Roanoke, United StatesThe dispatcher will be responsible for scheduling service technicians, handling high call volume, ordering equipment, and providing high-level customer service. Essential Functions: Assigns service technicians to jobs and coordinates service resource Customer Service Coordinator, ...
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Customer Service Coordinator
1 week ago
Atlantic Constructors, Inc. Roanoke, United StatesAtlantic Constructors is seeking dynamic, motivated, career minded individuals to join our expanding team Atlantic Constructors has been recognized as an industry leader in the Mid-Atlantic Region for over 50 years. · Benefits: · Atlantic Constructors is dedicated to providing it ...
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Customer Service Representative
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XPO Roanoke, United States Part timeCustomer Service Representative - Part-Time · Requisition Id: 371750 · Business Unit: LTL · Location: · Roanoke, VA, US, 24019 · Solutions driven success. · XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and phy ...
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Customer Service/Sales
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Customer Service Representative
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Lawrence Companies Roanoke, United StatesCustomer Service Representative (Accounts Manageable) · Tracking Code Job Description **Lawrence is seeking out an ambitious individual for a part time position in a specialized customer service role This position will be introduced as part time, but has the capability to blosso ...
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Customer Service Representative
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XPO Roanoke, United States Part timeCustomer Service Representative - Part-Time · Requisition Id: 371750 · Business Unit: LTL · Location: · Roanoke, VA, US, 24019 · **Solutions driven success.** · XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and ...
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Customer Service Specialist
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County of Roanoke VA Roanoke, United StatesPerforms responsible clerical and administrative work supervising the front desk operation of the Roanoke County Administration Center. Manages daily administrative operations and oversees greeting and directing citizens and employees. Performs other Customer Service Specialist, ...
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Tech Mahindra Roanoke, United StatesSERVICES · Supplier shall perform the following Services: · Field Services and Parts: · Technical phone support for field services, parts, and Remote Services (both Industrial and Turbine) requests from Customers; including answering calls, assessing caller needs, and determin ...
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Customer Service Representative
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TRC Companies Roanoke, United States**Customer Service Representative** · Location Roanoke, Virginia, United States Category Energy Efficiency Posted Date 01/18/2022 Job Id 10474 JOB DESCRIPTION TRC is a global consulting firm providing environmentally advanced and technology-powered solutions for the oil and gas, ...
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Customer Service Associate
1 week ago
Hat Creek Burger Roanoke, United StatesWhy You'll Love This Customer Service Associate JobDoes a job where you could bring satisfaction and happiness to people every day by providing great food and customer engagement sound like a job you would enjoy? Are you positive, detail-oriented, and can effectively multitask in ...
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Customer Service Representative
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Roanoke County, VA Roanoke, United StatesSalary: $13.00 HourlyLocation : Roanoke, VAJob Type: Part TimeJob Number: Department: Parks, Rec & Tour - RecreationOpening Date: 04/26/2024Closing Date: 6/9/2024 11:59 PM EasternGENERAL DESCRIPTION Performs work of moderate difficulty in assisting internal and external customers ...
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customer service representative
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Family Dollar Roanoke, United StatesFamily Dollar - 675 PETERS CREEK RD NW [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complet ...
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Customer Service Advisor
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Pep Boys Roanoke, United States**** · **Customer Service Advisor** · **Customer Service Advisor** · **Requisition ID:** · **Category:** Service Desk · **Position Summary** · Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service k ...
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Customer Service Representative
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Skinner's Insurance Agency East Meadow, United States**Insurance Agency located in East Meadow is seeking an Administrative Assistant** to join our team ASAP. If interested **please call Walter at office) or cell)**. · **Responsibilities**_:_ · - Assist insureds with their needs · - Answer inbound telephone calls · - Follow up on w ...
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Cashier/Customer Service
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Sportsman's Warehouse Roanoke, United StatesSportsman's Warehouse Ferncliff Ave NW [Retail Cashier / Team Member] As a Cashier/Customer Service Associate at Sportsman's Warehouse, you'll: Greet customers upon entrance into store and thank them upon exiting the store; Count money in cash drawers at the beginning of shifts t ...
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Customer Service Specialist
5 days ago
Roanoke County, VA Roanoke, United StatesSalary: $39, $43,624.83 Annually · Location : Roanoke, VA · Job Type: Full Time · Job Number: · Department: General Services - Admin · Opening Date: 05/10/2024 · Closing Date: 5/24/2024 11:59 PM Eastern · GENERAL DESCRIPTION · Performs responsible clerical and administrat ...
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Client/Customer Service
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Fidelity Investments Roanoke, United StatesJob Description: · The 10-week Fidelity Intern Program (we lovingly call it our Fidtern Program) is our world-class opportunity for college-level students who are looking to explore and learn more about Fidelity's business and culture through a cohesive and centralized program e ...
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Customer Service Rep
1 week ago
SBM Management Services Roanoke, United States· Position at SBM Management · SBM is currently looking to hire a Customer Service Representative (CSR) to join their team The CSR works well with co-workers and customers. Understand and follow explicit instructions, both oral and written. Give, receive or explain job related ...
Bilingual Work at Home Customer Service - Roanoke, United States - HSN
Description
Thank you for your interest in joining our team Qurate Retail Group comprises six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road - all dedicated to providing a more human way to shop. Qurate Retail Group is the largest player in video commerce (""vCommerce""), which includes video-driven shopping across linear TV, ecommerce sites, digital streaming and social platforms. Bilingual Work at Home Customer Service
Thank you for your interest in joining our team. Qurate Retail Group comprises six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road - all dedicated to providing a more human way to shop. Qurate Retail Group is the largest player in video commerce ("vCommerce"), which includes video-driven shopping across linear TV, ecommerce sites, digital streaming and social platforms.
The Opportunity
HSN Customer Service Specialists answer inbound customer calls. Working at home, our Specialists to assist our customers by problem solving and de-escalating unique situations while sustaining a high-paced call volume.
Life with HSN as a Customer Service Specialist
HSN takes shoppers on a journey - embracing the new, exploring untrodden paths, and bringing shoppers a unique perspective that enriches their lives. We offer a curated assortment of exclusive products and top brand names in health and beauty, jewelry, home/lifestyle, fashion/accessories, and electronics and incorporates entertainment, personalities and industry experts to provide a unique shopping experience.
Our Work at Home Team Members need to maintain the necessary system requirements to provide a great experience for our customers. A full specification list will be provided after your interview, here are a few items:
Your HSN career begins with a paid training period where attendance and participation is required. Your first day will be on a Thursday to complete Tech Set Up. After you connect, orientation and training will begin on Monday for six weeks, Monday - Friday 9:00 am -5:30 pm ET. Training schedule and working schedule post training will differ.
The Application Process
Our application process is candidate-led.
1. Complete Application
2. Complete skills assessment on mobile device or computer
4. Self-Schedule interview
Remote work is not permitted in NYC at this time.
#LI-Remote
Bilingual Work at Home Customer Service professionals in Roanoke
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Jessica Wei
Undergraduate Student
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kyle bland
Dedicated Worker