Customer Service Representative - Roanoke, United States - DPDHL

DPDHL Roanoke, United States

3 weeks ago

Description

Monday-Friday 7am-3pm

Role Purpose:

Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.

Key Accountabilities:

Resolve product or service problems: clarify the customer's complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
Maintain customer records and update account information.
Maintain financial accounts by processing customer adjustments.
Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management.
Perform other duties as assigned.

Required Education and Experience:

High School Diploma or Equivalent
0-12 months of system, data entry or reporting experience
0-12 months of warehouse experience, preferred

Our Organization is an equal opportunity employer.

Customer Service Representative

1 week ago

Circle K Roanoke, United States

JOB DESCRIPTION Store : 7105 Williamson Rd, Roanoke, Virginia 24019 Availability - Shift/Days · Flexible Availability Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fas ...
Technical Service Representative

4 weeks ago

AkzoNobel Roanoke, United States Permanent

We've been pioneering a world of possibilities to bring surfaces to life for well over years. As experts in making coatings, there's a good chance you're only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Si ...
Customer Service Representative

2 weeks ago

Brent Hershey - State Farm Agent Roanoke, United States Full time

Position Overview: · Why work for us? · We are all about a team environment that is family oriented with an amazing work life balance. We focus on the needs of the customer not just another sale. We have the best snack room in the state · Are you outgoing and customer-focused? ...
client service representative

3 days ago

VCA Animal Hospitals Roanoke, United States

Client Service Representative. We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal very serio Client Service, Representative, Cl ...
Technical Service Representative

4 weeks ago

AkzoNobel N.V. Roanoke, United States

The purpose of this role is to provide technical support and training on the use and application of company products, services, equipment and documentation in acquiring new business and in maintaining multiple existing customers. Key Responsibilities Technical, Industrial, Repres ...
client service representative

2 days ago

VCA Animal Hospitals Roanoke, United States

Client Service Representative · We are seeking an experienced Client Service Representative to join our team. · At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, ...
Customer Service Representative

5 hours ago

The Judge Group Roanoke, United States

Our client is currently seeking a Customer Service Representative - Mid-Level (3-5 y · This job will have the following responsibilities:Handling customer/client/contra calls, opening new accounts, · updating existing accounts, customer correspondence, transfer of accounts, · ...
Customer Service Representative

3 weeks ago

TRC Companies Roanoke, United States

**Customer Service Representative** · Location Roanoke, Virginia, United States Category Energy Efficiency Posted Date 01/18/2022 Job Id 10474 JOB DESCRIPTION TRC is a global consulting firm providing environmentally advanced and technology-powered solutions for the oil and gas, ...
Technical Service Representative

2 weeks ago

AkzoNobel N.V. Roanoke, United States

The purpose of this role is to provide technical support and training on the use and application of company products, services, equipment and documentation in acquiring new business and in maintaining multiple existing customers. Key Responsibilities Representative, Technical, Fi ...
Customer Service Representative

2 weeks ago

FYZICAL Therapy and Balance Centers Roanoke, United States

Job Description · Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Roanoke, TX, that is a perfect fit for you · As ...
Guest Services Representative

3 weeks ago

HAMPTON INN AND SUITES-ROANOKE DOWNTOWN Roanoke, United States

Hampton Inn & Suites Roanoke Downtown is seeking an energetic, outgoing, customer service pro to fill our Guest Services Representative position. As a Guest Services Representative, you'll be able to showcase your customer service skills and create exceptional guest experiences w ...
Patient Service Representative

2 weeks ago

ZOLL LifeVest Roanoke, United States

Job Description · Job DescriptionPosition Title: Patient Service Representative (PSR) · Remote independent contract worker position · Competitive fee for service · Flexibility – work around your schedule · Lifesaving medical technology · The Cardiac Management Solutions division ...
Technical Service Representative

2 weeks ago

AkzoNobel Roanoke, United States

We've been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there's a good chance you're only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International ...
Technical Service Representative

4 weeks ago

Akzo Nobel N.V. Roanoke, United States

We've been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there's a good chance you're only ever a few meters away from one of our products. Our world class portfolio of brands - including Dulux, International ...
Customer Service Representative

2 days ago

Dynax America Roanoke, United States

· Maintains updated and accurate customer releases and communicates the requirement to the scheduling and production staff to assure production of quality product for on-time customer delivery. Serves as contact and support to customers regarding shipments and schedules to ensur ...
Customer Service Representative

2 weeks ago

cyberThink Roanoke, United States

Job Description: · Need an resouce who involves in customer service responsibities, inbound calls to help with questions. Mostly verifying clients, assisting with web access, providing commonly asked information for clients moving to client, escalating complex issues or stock tra ...
Technical Service Representative

2 weeks ago

AkzoNobel Roanoke, United States

We've been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there's a good chance you're only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International ...
HVAC Tech Service Representative

2 weeks ago

Regal Professional Services Roanoke, United States

Job Description · Job DescriptionJob descriptionRegal Professional Services is currently hiring HVAC Technical Services Representatives in the Northlake, TX area.If you would like to apply or have any questions, please call and ask for Esther.Salary: ~$83,000Position Summary: We ...
Specialist Global Services Representative, Schwab Global Services

1 day ago

Charles Schwab Roanoke, United States

**Your opportunity** · As a Global Services Representative, your interactions with clients will be phone based with our International and Domestic clients (individual investors) that are trading securities on both US and foreign exchanges. You will work in a collaborative, fast- ...
Contact Center Member Service Representative

2 weeks ago

Blue Eagle Credit Union Roanoke, United States

Contact Center Member Service Representative Summary Title:Contact Center Member Service RepresentativeID:1-2022Location:2121 Electric Rd, Roanoke, VA 24018Department:Contact Center Description **Contact Center Member Service Representatives** serve as the Credit Union's primary ...