- Serve in the capacity of a Business Analyst/Child Welfare Expert, collaborating with the technical and business staff in support of business process.
- Analyze and complete documentation for in the area of child welfare
- Work collaboratively with the technical staff, regional and central office staff, and community partners, including the Judicial System; participate in LEAN events to map out business processes to streamline and reduce inefficiencies
- Assess business readiness and participate in organizational change management activities
- Coordinate with social work staff for system development and design
- Assistance with training plans for new development
- Coordinate closely with internal and external users
- Assist in testing, training plans, communications and business readiness plans.
- Analyze and document policy/practice changes and work with the policy and/or change management
- Participate in time studies in preparation for caseload weighting changes in the new system
- Assist in documentation for vendor procurement and federal compliance/reimbursement.
- Work with the team to ensure any new development meets the business needs and criteria necessary for Child Welfare staff including but not limited to:
- The analysis of business processes and change management and business organizational readiness initiatives to support development and design
- Working with the project team and sprint teams to fully engage the business partners to ensure a proper business functionality in the new system as a Product Owner/Product Manager.
- Facilitation of meetings, presentations and/or design sessions.
- Outreach to community partners/providers including data exchanges/interfaces.
- Assistance in the preparation and facilitation of LEAN Events, business process mapping and requirements gathering.
- Assistance in developing project documents.
- Excellent communication, presentation, collaboration, writing and interpersonal skills.
- Demonstrated ability to work collaboratively to deliver business and technical value, including collaboration with community partners/agencies.
- Must be very organized, pro-active and self-directed. Must be able to perform with minimal supervision.
- Must have very strong abstract thinking and problem-solving skills.
- Provide guidance and training to agency staff as needed.
- Coordinates with the other project team members on issues dealing with matters that cross domains and have dependencies, and helps define, document and communicate with the entire team.
- Interface with the user(s) and sponsor(s) and other stakeholders in order to determine their (evolving) needs.
- Reviews documentation and collaborates with development group, Product Owners, System Teams, and stakeholders to ensure best overall documentation is always available.
- Generates products such as business cases, feature/requirement documents, user stories, acceptance criteria, lean notes, meeting notes, decisions, action items, risks, presentations, and training materials.
- Identifies business trends and needs utilizing real data and staff feedback.
- Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.
- Communicates key insights and findings to team members.
- For this position, the candidate shares experience and intelligence in the field of child welfare/human services with the team to plan and accomplish goals, elicit customer/business feedback, as well as a participation in trainings. In addition, the agency requires an experienced professional demonstrating the following knowledge and skills:5+ Years' Experience in Child Welfare or related field
- Product Owner and/or Product Manager certification a plus
- Knowledge of DCF's mission, policy, practice, state agencies and community partners/service providers
- Knowledge of agile development methodologies, including developing acceptance criteria
- Knowledge of case management systems and modern web-based capabilities/applications
- Knowledge of, requirements gathering and documentation processes
- Experience in facilitating large groups for presentations, LEAN Events and trainings a plus
- Experience in analyzing data to draw business-relevant conclusions
- 4 - 6 Years - Problem Solving Skills
- 4 - 6 Years - Communication skills both verbal and written
- 4 - 6 Years – Microsoft Office
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Senior Business Analyst-100% Fully Remote - Austin, United States - DataStaff, Inc.
Description
About the jobDataStaff, Inc. is seeking a Senior Business Analyst for a long-term contract opportunity with one of our direct clients in Hartford, CT
*This is a hybrid position, 20% will be onsite
Responsibilities:
In the role of the Child Welfare Expert, the following services are required:
Knowledge and Skills:
Desired Skills:
This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
