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    Director, Deal Desk Management - Austin, United States - DomainTools

    Default job background
    Technology / Internet
    Description

    DomainTools - Deal Desk Management and Operations Director

    The Deal Desk Management and Operations Director needs to be comfortable in fast-paced technology environments with rapid growth. This key role involves collaborating with Sales, Account Management, Renewals, Customer Success, and Channel & Alliances teams to optimize deal structuring, pricing strategy, quote management, contract review, discounting, and all deal cycle aspects globally. By streamlining business processes, this position ensures a seamless customer experience throughout the deal process. The job focuses on enhancing the quote to cash process, removing bottlenecks, and boosting the pace of doing business with DomainTools.

    Location: Remote within US

    Compensation: $150,000- $200,000 OTE (80% base/ 20% commission)

    Requirements

    • Own and optimize the quote to cash process for scalability
    • Support Sales, Account Management, Renewals, and Channel & Alliances teams in processing quotes and ensuring deal efficiency
    • Manage contract reviews and data accuracy of deals
    • Collaborate with internal stakeholders to identify optimal deal attributes
    • Ensure compliance with customer contracts and key policies
    • Act as a product manager for the Quoting Experience in Salesforce
    • Qualifications include a Bachelor's Degree, 5+ years' experience in deal desk or sales operations, and proficiency in Excel/BI tools

    Day-to-day responsibilities

    • Partner with Sales and Finance on complex deals
    • Enforce Deal Desk SLA and manage approvals for non-standard deals
    • Identify process gaps and drive improvements
    • Advise sales teams on pricing and business terms
    • Propose and execute long-term initiatives for business growth
    • DomainTools offers benefits including fully paid medical, dental, vision insurance, 401k with matching, flexible PTO, and more
    • DomainTools values diversity, equity, and inclusion and fosters a culture of innovation and growth through inclusivity. Equal opportunity employer.


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