-
Technical Team Lead
1 week ago
Atlas Copco Drilling Solutions Phoenix, United StatesWe at Edwards Vacuum believe that there is always a better way. This spirit drives us to provide leading edge technology, innovative and sustainable products, as well as best in class service to our customers around the globe. That's where you come in - we believe our people make ...
-
Technical Service Operations Team Lead
1 week ago
Imsaz Phoenix, United StatesIntegrated Medical Services of Arizona (IMSAZ) is seeking a new member of its Technology Service Operations team. This position will lead the IT desktop support and field services team supporting over 30 clinic locations and more than 350 clinical users. Technology Service Operat ...
-
Technical Ops Manager
12 hours ago
Guitar Center Phoenix, United States[8:53 AM] Nathaniel Roman · The Manager of Technical Operations and System Availability will be responsible for overseeing all aspects of technical operations within our enterprise environment. This role requires a strong leader with a deep understanding of IT infrastructure, sys ...
-
Technical Lead, IT Applications
2 days ago
American Airlines Phoenix, United States**Intro**: · Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges ...
-
Wastewater Process Mechanical Design Leader
1 week ago
AECOM Phoenix, United States**Company Description** Work with Us. Change the World.** · At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world' ...
-
Technical Program Director
3 days ago
Aligned Data Centers Phoenix, United States**DUTIES AND RESPONSIBILITIES**: · *** · - Drive projects from inception through customer or business turnover. This includes the creation of Technical Program Requests (TPRs) for various level of executive approval, coordination/ communication management with potential end users ...
-
Manufacturing Specialist
2 days ago
GE HEALTHCARE Phoenix, United States**Roles and Responsibilities** · - Broadening knowledge of own technical discipline to execute policy/strategy. May include support roles with specialized technical field of knowledge; still acquiring higher level knowledge and skills. · - Basic understanding of key business driv ...
-
Business Systems Analyst
3 days ago
PNC Phoenix, United StatesPosition Location: Hybrid (3 days in office) - Phoenix, AZ; Pittsburgh, PA; Strongsville, OH; or Dallas, TX · The Tech Writer will be responsible for assisting various teams with process documentation and metrics tracking to provide leadership qualitative and quantitative evidenc ...
-
R&d Supervisor
1 day ago
Cafe Valley Bakery Phoenix, United StatesPrimarily responsible for assisting with the commercialization of new products, product improvements, supporting improvement initiatives, training, and supervising R&D Techs. The R&D Supervisor will work to support the R&D Technical Services team in the process of testing, valida ...
-
IT Customer Support Technician
1 week ago
TriWest Healthcare Alliance Phoenix, United States**Profile**: · Veterans, Reservists, Guardsmen and military family members are encouraged to apply · We offer remote work opportunities (AK, AR, AZ, CA, *CO, FL, *HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TX, UT, VA/DC, *WA, WI & WY only) · **Job ...
-
Architectural Job Captain
1 day ago
Merge Architectural Group Phoenix, United StatesMerge Architectural Group is seeking a qualified full-time Job Captain to join our team. · As Job Captain, you will be responsible for using your own judgement in evaluation, selection and adaptation/modification of standard techniques, procedures, and criteria. · Job Captain app ...
-
Technical Support
1 week ago
LTS Associate Inc. Phoenix, United States**POSITION OVERVIEW** · Technical Support is well organized, dynamic, customer-focus, proactive and is strong in team-player, multi-tasking and problem · - solving skills · **ESSENTIAL JOB FUNCTIONS** · - Maintain an in-depth knowledge of our complete line of products and service ...
-
Technical Illustrator- Service
12 hours ago
Nikola Corporation Phoenix, United StatesOverview: · - This role is based at our Phoenix, AZ HQ, and would require relocation to the Phoenix area._ · Our Service Development team is excited to work with a **Technical Illustrator** that is focused on precision, accuracy, and quality, backed with a passion for our product ...
-
Field Technical Liaison
1 day ago
Castagra Products Inc. Phoenix, United StatesThe Field Technical Liaison is a member of the Technical, Warranty, Support, and Training team who will assist our contractors, architects, building owners, and others in evaluating the suitability of roofing projects for coating. They will also be responsible for evaluating warr ...
-
Servicenow Architect
1 week ago
DiamondPick Private Limited Phoenix, United States**ServiceNow Architect** · **Location: Phoenix, AZ OR Philadelphia, PA-Onsite -Hybrid** · This position requires a deep understanding of the ServiceNow platform, IT service management processes, and business requirements to architect solutions that drive efficiency, automation, a ...
-
Aws Architect
2 days ago
Q1 Technologies Phoenix, United StatesGood knowledge of cloud computing delivery models (IaaS, PaaS, and SaaS) and deployment models related to Public, Private and Hybrid Cloud service. · - **8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, ...
-
Tetra Tech Phoenix, United StatesDiscover your full potential. At Tetra Tech, we are collaborating with industry-leading experts for a sustainable future for our world. We combine consulting and engineering with advanced analytics and technology to solve the world's most complex challenges. Our innovation hubs a ...
-
IT Systems Specialist
5 days ago
EPCOR Phoenix, United StatesHighlights of the job · EPCOR is hiring a full-time **IT Systems Specialist** position and reporting to our US Corporate office in north-central Phoenix, Arizona. · This individual is accountable for the implementation, configuration, support and maintenance of EPCOR's core cloud ...
-
Principal Systems Engr
1 day ago
Honeywell Phoenix, United States**Innovate to solve the world's most important challenges**: · As a Principal Systems Engineer here at Honeywell, you will play a critical role in the design, implementation, and management of complex systems and solutions that drive innovation, safety, and efficiency in the Elec ...
-
Aztec Engineering Group Phoenix, United StatesAZTEC is currently seeking resumes from qualified Principal Investigators/Project Managers to join our Cultural Resources team. Remote work is available for this role and we encourage applicants from AZ, NV, and UT to apply. · The purpose of this role is to propose on, develop, a ...
Subject Matter Expert National Technical Teams - Phoenix, United States - Progress Residential, L.P.
Description
Looking for an opportunity with a dynamic, fun, and goal-oriented company? We're growing quickly and we're looking for some not-so-typical talent to join our team.
With more than 90,000 homes across some of the fastest-growing markets, our residents appreciate the flexibility, freedom, and convenience of living in a single-family home without the obligations of home ownership.
Progress is committed to making the home rental process easy and enjoyable for the residents we serve by empowering our team members and investing in innovative systems and technology.
Our portfolio has continued to grow substantially the past few years and we see increasing demand for professionally managed single-family rental homes and anticipate continued growth.
Employment with Progress Residential is conditional on a satisfactory background and drug screen.Text ProgressJobs to 25000 and you can chat with our Recruiting Assistant Kate who can help you find jobs, apply for jobs and answer your questions.
Position Summary:
The Subject Matter Expert (SME) is a member of the National Technical Team.
This position responds to vendors and technicians that require on-site technical assistance or approvals for high cost and high impact Service Requests for all assigned categories of trade work.
This position also provides technical support for all assigned National PM program(s).The SME is a key contributor to several KPIs including resident satisfaction, service timelines and service costs in specific assigned job categories.
In conjunction with the National Manager this position will execute a repair vs. replace strategy to drive consistent and predictable outcomes while maximizing the life span of critical mechanical systems. The SME is responsible for completing service and trade work research projects within the guidelines and parameters as assigned.Essential Functions:
Support vendors and technicians to provide outstanding customer service and timely resolution to resident requests relating in assigned categories of trade work.
Support National Technical Team Preventative Maintenance program(s) to help improve resident satisfaction, better control costs and maximize the life span of mechanical systems
Coordinate efforts with local MSA resources when needed.
Report Vendor/MSA deficiencies to the National Manager Technical Teams to support the enhancement of the resident experience and gain operational information for continued improvement.
Comply with the Company's national procurement policy and program
Communicate effectively with vendors and local market members
Comply with all Company applicable policies and health and safety rules and regulations.
Complete all assigned service and trade data research projects in a timely professional manner within the assigned guidelines and parameters.
Qualifications:
10 or more years of experience with maintenance in multi-family, commercial or military housing; single family rental, mechanical trades or equivalent work experience as a residential service technician/manager with extensive knowledge of residential electrical, mechanical and technical processes, components and systems.
Valid Driver's License required
Ability to work flexible hours which may include some weekends and evenings.
Ability to review and understand cost estimates and scopes of work and in tune with current labor rates in given MSA
Effective communication skills, ability to work with General and Sub-Contractors on scope, price and schedule
Mastery of general UBC building codes and rental property health and safety regulations.
Typical Physical Demands - Regularly required sitting and standing for several hours at a time, to climb up and down stairs several times each day, and to lift 50 pounds with ease
Strong customer service skills
Strong skills with MS office products
Salesforce and/or Yardi experience strongly preferred
Proven record of ability to work remotely, independently and with minor supervision
Ability to work in a fast-paced environment
What you can expect from us:
Progress Residential offers all the financial and non-financial incentives you would expect from an innovative real estate investment and management firm:
In addition to outstanding training, we host quarterly summits and town hall meetings to encourage growth, knowledge sharing and a good time.
After all, it's about progress, not perfection.We offer competitive compensation, including a performance-based bonus.
Our generous benefits package includes comprehensive healthcare coverage for you and your family, parental leave, paid time off, 401k match, 10 paid holidays and much more.
Closing Statement:
This summary is not an all-inclusive description of job duties.
Other job duties and responsibilities may also be assigned by the incumbent's supervisor at any time based upon Company need.
Progress Residential is a proud Equal Opportunity employer, m/f/d/v.Privacy Policy
#J-18808-Ljbffr