Field Technical Liaison - Phoenix, United States - Castagra Products Inc.

Description

The Field Technical Liaison is a member of the Technical, Warranty, Support, and Training team who will assist our contractors, architects, building owners, and others in evaluating the suitability of roofing projects for coating.

They will also be responsible for evaluating warranty claims, training applicators, responding to technical inquiries, and other technical support (internal and external).

This role requires heavy travel as the Field Technical Liaison will assist with projects throughout the continental US.

(partial list)

• Communicate technical, warranty, and training information and initiatives to Sales and other departments
• Review projects and develop action plans
• Evaluate warranty claims
• Review finished projects for punchlist items and warranty signoff
• Observe and advise contractors at various project stages
• Investigate project concerns and advise on resolutions
• Strong understanding of roofing systems and coatings
• Strong computer and app skills
• Strong analytical skills to evaluate and determine causality
• Must be able to clearly communicate complex concepts for wide audiences
• Ability to juggle multiple projects in a position filled with competing priorities
• Selfmotivated and able to work with mínimal supervision
• Able to safely climb ladders and perform thorough roof inspections
• 2 years in a technical role with a roof coatings or waterproofing coatings manufacturer
• Or, 2 years applying, troubleshooting, or evaluating coatings/waterproofing for a commercial contractor, architect, or engineering firm.
• Or, RRO, RRC, RWC, or similar certificate through accredited industry association
• Or, 3 years coatings experience in related industries
• Or, a combination of experiences above
• OSHA 10, 30, or equivalent
• High integrity individual
• Growthoriented
• Clientfocused
• Organized

Castagra Products, Inc is a cutting-edge manufacturer of disruptive roof coatings technologies. We offer flexible scheduling, unlimited advancement potential, and a culture that encourages personal and professional growth. We focus on exceptional client experiences and helping our roofing clients grow their businesses to achieve their dreams. As a growing company, we all wear many hats and will help other departments regularly.


Pay:
$50, $80,000.00 per year


Benefits:

• Health insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Experience:

• Roofing: 2 years (preferred)
• Coatings: 2 years (preferred)

Willingness to travel:

• 75% (required)

Work Location:
On the road