Product Manager, Tablo Console and Service - San Jose, United States - Outset Medical

Description

Company Overview

Join us for an enriching journey with Outset, a trailblazing medical device company that is revolutionizing the field of dialysis. Our focus is to create one high performing team, obsessed with progress, in an atmosphere that is brimming with transformative opportunities. The heart of our mission is pioneering a groundbreaking technology that redefines the landscape of dialysis, streamlining complexity and cost, because patients deserve "better" now, not some day.

At Outset we're revolutionizing an industry and changing lives. We're impacting what the future of dialysis looks like by creating a first-of-its-kind technology in order to reduce the cost and complexity of dialysis. FDA cleared for use across care settings, from the hospital to the clinic to the home, the Tablo Hemodialysis System harnesses modern technology for a new holistic approach to dialysis care. We're giving providers time back to focus on patient care. And we're giving patients the power to take control of their life and get back to enjoying the things they love.

Position Overview: Product Manager, Tablo Console and Service

Outset is looking for an energetic, technically minded, strategic, curious, and authentic technical product manager to help objectively shape and drive the Tablo product portfolio (console and service platform) now and into the future.

This individual will represent the market, user, and clinical needs to create and maintain a consistent and measurable console product roadmap. The product manager shall own all aspects of product management for the current Tablo product line defining and driving the "what, where, and when" of the product pipeline.

Additionally, this individual will own all product and market activities to define and guide the service strategy for Outset across all markets: from hospital to home. The product manager will represent both internal customers (field service, customer support, sales) and external customers (from biomedical engineers to medical directors) to create and maintain a consistent and measurable service and device performance product roadmap for Outset.

Together with interaction design and clinical development, the product manager will work closely with engineering and service teams to ensure a streamlined prioritization process valuing positive patient outcomes, innovative technology, and an enabling user experience. Lastly, this individual will need to effectively transition projects to the commercial downstream marketing and sales teams to ensure successful product launches and promotion.

Essential Job Functions

• Lead cross-functional teams to define product requirements, prioritize features, and manage the product development lifecycle from concept to launch.
• Determine product vision, strategy, pricing and positioning of the console and service product line in a large, rapidly growing market that has been starved of innovation.
• Assess market opportunities and define the user and clinical needs across hospital, in-center, and self-care dialysis markets.
• Partner closely with the software and regulatory teams to prioritize new features across various internal and external stakeholders (commercial, service, reliability, etc.).
• Develop and execute go-to-market strategies, including pricing, positioning, and promotional activities, to drive product adoption and revenue growth.
• Translate the market, user, and clinical needs into clear and testable prioritized design inputs (own the product requirements) to help drive a streamlined product development process.
• Manage console product roadmap release plans considering competitive positioning and pricing.
• Lead data driven prioritization of product development activities including the creation of business cases, while managing tradeoffs and balancing cross functional team timelines with company goals.
• Responsible for ensuring there is an appropriate strategy for validating new and revised feature functions that meet defined customer needs in a safe and effective manner.
• Build and maintain relationships with key stakeholders, including health systems, sales personnel, physicians, and skilled nursing facilities.
• Be the subject matter expert of Outset's console products and their features both internally and externally.
• Spend significant time in the field with service and sales personnel, KOLs, customers and at industry conferences to understand market stakeholder needs, ideas, and to stay at the forefront of market dynamics and trends
• Ensure adherence to Company Quality policy and procedures

Requirements:

• Minimum BS in engineering, math, science, or related, or equivalent experience.
• 3 years' experience managing sustaining medical capital and/or software ecosystem product management, positioning and placement.
• Strong business acumen and experience in creating financial business models and new project pitches.
• Excellent communication skills (both written and verbal in English, Spanish is a plus) and able to present ideas clearly in a public setting.
• Excellent interpersonal, social, negotiation, and decision-making skills to build effective relationships across a wide variety of stakeholders
• Self-starter who can remain positive and empathic while balancing a realistic and objective mindset
• Strategic and creative thinker who is intellectually curious and able to bridge technical, clinical, regulatory and sales leaders internally and customers (from the biomed to the nephrologist to the patient) externally
• Strong team player who can incorporate input from others and can generate consensus through inclusion
• Ability to work within a team and as an individual contributor in a fast-paced, changing environment
• Good organizational skills and ability to meet tight deadlines in an environment of competing priorities.
• Ability to travel up to 15% time (US)

Desired Qualifications:

• MS, MBA or formal education in marketing/strategy preferred
• 5+ years of relevant experience in medical devices with excellent medical and business acumen (experience in products relating to chronic disease management a plus)
• Experience with end of life or secondary market product management desired

Expected salary for this position: $140,000-165,000 + bonus and stock

Company Culture

At Outset, we believe every person matters. Every Outsetter, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with intelligent speed. Our team expects nothing less than our best display of strengths and skills, and we find joy in working together for a common goal. At Outset, we believe that curiosity, ingenuity and conviction in the power of technology will transform the lives of dialysis patients and providers.

And this doesn't happen by accident. It starts with our live onboarding program, Bold Beginnings, which serves as an incubator for cross-functional team-building, an immersion in Outset's history, jam-packed interactive sessions with executive leadership and a crash-course in the mission and purpose of what we do. It continues with our one-of-a-kind management program designed to build the best managers in the industry. In SPARK, people managers across functions come together to master three pivotal conversations: 1) the priority conversation, 2) the performance conversation, and 3) the growth conversation. They do this in an environment that challenges, supports, and broadens mindsets.

We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU, our future Outsetter. At Outset, we've designed a professional world that our employees are honored and impassioned to belong to, one that offers challenge, the ability to collaborate with great people, and opportunities to build skill and expertise in a fulfilling career.

An opportunity at Outset Medical won't just be about finding a job. Our culture revolves around the principles of moving farther, faster, together, so working here feels like a masterclass in peak performance, for individuals and teams.

Benefits offered
Outset also offers the following benefits, in order to allow you to find a happy work life/blend and live a holistic life:

• Medical
• Dental
• Vision
• EAP/Mental Health
• Life Insurance/AD&D
• Short/Long Term Disability
• FSA (Dependent & Healthcare)
• HSA w/ Employer contribution
• Commuter Benefits
• 401K w/ company match
• ESPP – Including Cashless Participation
• Fertility benefits
• Wellness initiatives
• Legal Assistance
• Pet insurance
• Financial Advisement & Wellbeing
• Tuition Reimbursement
• Student Loan Payback
• Employee discounts
• Professional Development/Learning
• Collaboration Days (lunch onsite)
• Happy Hours/Karaoke
• PTO/Sick time
• Holidays + Volunteer Day

Privacy is important to us. Please review our Applicant Privacy Notice.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

Outset Medical is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws. This policy applies to all employment practices within our organization.