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    Customer Service Associate - Los Angeles, United States - Surpass Incorporated

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    Description


    As one of the fastest-growing marketing firms in the area, we are projected to open more locations nationwide than ever before this year In order to support the current year's projected growth, our business development team is looking for hard-working and driven individuals to fill ten new entry-level Customer Service Associate roles.

    Whether you are looking for a short-term position or a long-lasting career, our full training program will give you the skills you need to be successful in our company as well as any future business endeavors


    As a whole, our goal is to provide ongoing mentorship and personalized training for every company new hire - beginning with training and cross-training in all departments including public relations, human resources, marketing, and sales.

    If our training program is properly executed, you will be given the opportunity to grow from the entry-level Customer Service Associate role into a management position within a twelve-month period.

    We can help make this the year of your career

    Customer Service Associate General Responsibilities:
    Attend account meetings and follow up on scheduled appointments in order to bridge the gap between client and consumerConduct continuous market and territory research to optimize brand awareness and maximize company outreachDeliver services that exhibit the beliefs and morals of our company to ensure the continued growth of positive business relationshipsTrack market and campaign performance and review data with management personnel on a daily and weekly basisAssist in hiring, training, and developing the company's new hires

    Basic Customer Service Associate Qualifications:
    Exceptional communication skills both written and verbalA strong desire to grow accompanied by natural leadership abilitiesThe ability to problem solve and think strategically in a fast-paced environmentAn associates degree or some college experience (preferred but not required)The ability to work full time to fast track your training into a management role

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