Jobs
>
Orlando

    Associate, Client Service I - Orlando, United States - The Bank of New York Mellon

    Default job background
    Description
    Client Service Associate

    Bring your ideas. Make history.

    BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology.

    We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration.

    Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital.


    With over 240 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn.

    Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself.

    This is what #LifeAtBNYMellon is all about.

    We're seeking a future team member for the role of Client Service Associate to join our Wealth Solutions team. Client Service Associates work with external clients to resolve issues and inquiries requiring specific knowledge and skill sets. This role is will be located in Lake Mary, FL - hybrid.

    In this role, you'll make an impact in the following ways:


    • Ensuring requests are executed or questions resolved, including coordination with required operations
    • Applying problem solving skills and uses communication skills to deliver high quality service to clients and escalating non-routine or complex issues, as needed
    • Keeping abreast of key contacts, processes, and business developments in relevant operations groups by attending group meetings and trainings, keeping abreast of communications, and understanding changes to processes
    • Participating in consistent processes, tools, and platforms to manage calls and cases
    • Participating in internal activities and initiatives designed to improve the client experience
    To be successful in this role, we're seeking the following:


    • Bachelors degree or the equivalent combination of education and experience is required
    • 3-7 years of total work experience preferred
    • Experience in an operational area and/or client services preferred
    At BNY Mellon, our inclusive culture speaks for itself.

    Here's a few of our awards:

    • Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion
    • Bloomberg's Gender Equality Index (GEI)
    • Human Rights Campaign Foundation, 100% score Corporate Equality Index
    • Best Places to Work for Disability Inclusion, Disability: IN - 100% score
    • 100 Best Workplaces for Innovators, Fast Company
    • CDP's Climate Change 'A List'

    Our Benefits:


    BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.

    We provide access to flexible global resources and tools for your life's journey.

    Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.

    BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

    #LI-Hybrid

    BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.


    Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work.

    We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.


  • GES Orlando, United States

    Overview: · GES, Global Experience Specialists, is a global exhibition services company with a legacy spanning over 90 years and teams throughout North America, Europe and the Middle East. We create some of the most influential exhibitions in the world - think international medic ...


  • US Benefits Association Orlando, United States

    Overview: · **Responsibilities**: · - Conduct outbound calls to potential customers to promote products or services · - Utilize telemarketing strategies to generate leads and secure sales appointments · - Maintain accurate records of customer interactions and transactions · - Col ...


  • The Bank of New York Mellon Corporation Lake Mary, United States

    Client Service Associate · **_Bring your ideas. Make history. _** · BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of d ...


  • CAE Orlando, United States OTHER

    Role and Responsibilities · Do you have strong customer service and technology skills and are looking to join a dynamic customer service team to provide clients exceptional service and support? · CAE, the worldwide leader in aviation training is looking for a Full Time Customer S ...


  • The Bank of New York Mellon Orlando, United States

    Bring your ideas. Make history. · BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or ...


  • Arthur J Gallagher & Co. Orlando, United States

    Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding ...


  • Apex Orlando, United States

    Looking for a Client Services Technician to provide support for the company's employee-facing technical services. In this role, you will be responsible for the day-to-day operations, managing escalations and working closely with client service engineers to improve its services. T ...

  • CDM Smith, Inc.

    Client Service Leader

    3 weeks ago


    CDM Smith, Inc. Orlando, United States

    CDM Smith has an exciting opportunity for an experienced Client Service Leader to lead client engagement and business development for water infrastructure and resource services for multiple municipal clients in the Orlando/ Central Florida market. CD Leader, Client Service, Water ...


  • CDM Smith Orlando, United States

    Job Description · CDM Smith has an exciting opportunity for an experienced Client Service Leader to lead client engagement and business development for water infrastructure and resource services for multiple municipal clients in the Orlando/Central Florida market. CDM Smith has b ...


  • ES Solutions Orlando, United States

    Elite Strategic Solutions, based in the greater Orlando area, is looking for a Client Coordinator. As our company expands, we are seeking a full-time candidate to help evolve our clients' sales strategy by utilizing our professional knowledge and, more importantly, our extensive ...


  • Raymond James Financial, Inc. Orlando, United States

    **Description** · **Job Summary** · Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is seeking a dynamic Client Service Associate who is a motivated, detail oriented and creative problem s ...


  • OneDigital Orlando, United States

    Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that's making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the servi ...


  • NVA Orlando, United States

    Waterford Lakes Animal Hospital is looking for a full-time client service representative with the skills, drive, and desire to take your career to the next step. Qualified candidates will have open availability Monday - Saturday, at least 1 year of experience as a veterinary clie ...


  • CDM Smith Orlando, United States

    **35403BR** · **Requisition ID:** · 35403BR · **Business Unit:** · NAU · **Job Description:** · CDM Smith has an exciting opportunity for an experienced Client Service Leader to lead client engagement and business development for water infrastructure and resource services for mul ...


  • NVA Orlando, United States

    Waterford Lakes Animal Hospital is looking for a full-time client service representative with the skills, drive & desire to take your career to the next step. Qualified candidates will have open availability Monday - Saturday, at least 2 years of experience as a veterinary client ...


  • GES Corporation Orlando, United States

    Overview · MUST BE BASED IN OR NEAR ORLANDO, MIAMI or TAMPA · GES, Global Experience Specialists, is a global exhibition services company with a legacy spanning over 90 years and teams throughout North America, Europe and the Middle East. We create some of the most influential ex ...


  • Gallagher Orlando, United States

    About Us: · Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, ...


  • ES Solutions Orlando, United States

    Do you enjoy working with people? Are you looking for an opportunity to challenge yourself and learn new skills? If you answered yes to these questions then you may just be the person our firm is looking for We are actively searching for a dedicated Client Services Representative ...


  • FlightSafety International Orlando, United States

    About FlightSafety International · FlightSafety International is the world's premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilo ...


  • HighTower Advisors Orlando, United States

    Your Future Team · Resource Consulting Group (RCG), is an independent, fee-only financial planning and investment advisory firm. RCG brings together the key disciplines of investment, estate, tax, retirement, risk management and philanthropic planning to provide fully integrated ...