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Service Manager - Whittier, United States - Rush Enterprises
Description
**Service Manager**
CAROUSEL_PARAGRAPH
Whittier, California
Management
SERVI019061
Rush Truck Centers ** Share Job**
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or ** Job Description**
Rush Truck Centers is the largest network of heavy- and medium-duty truck dealerships in North America, selling and servicing Peterbilt', International', Mitsubishi Fuso', Ford', Hino' and Isuzu' trucks at over 120 state-of-the-art facilities in 22 states. We provide a full range of aftermarket solutions, backed by a $250+ million parts inventory, over 2,400 service bays and 26 collision centers. Full-service truck leasing and rentals are available, as well as financial and insurance services.
The **Service Manager** directs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of service records.
**Rush Truck Centers** opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a **rewarding career** as a leader in the transportation industry. **Grow with us** as we continue to expand our network of locations and services.
**Responsibilities:**
Prepare and administer an annual operating budget for the service department.
Monitor and control the performance of the department using appropriate reporting and tracking systems.
Monitor technicians daily productivity reports and corresponding payroll records.
Establish and maintain good working relationships with customers to encourage repeat and referral business.
Establish and maintain good working relationships with vocational and technical schools to enhance personnel recruitment activities.
Prepare pricing guides and maintenance menus for frequent labor operations.
Establish and maintain 72-hour follow-up with customers to confirm satisfaction with service.
Maintain reporting systems required by general management and corporate personnel.
**Benefits:**
We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.
**Basic Qualifications:**
High school diploma.
Two years service department experience in a commercial dealership environment.
Must possess a current and valid driver license with a driving record that meets the insurability guidelines set forth by the companys insurance carrier.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
*This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.*
