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    Reactivation Account Specialist - Plano, United States - Adecco USA

    Adecco USA background
    Description
    Reactivation Account Specialist - REMOTE - Medical Sales industry - $55k base salary plus up to $25k in commission - Permanent Position - Excellent Benefits

    Must have:
    • Inside sales in Medical industry
    • Hunter mentality to gain back former clients, grow existing business
    • Proficient in Excel & CRMs
    General Position Summary: This position is responsible for contacting and winning back customers who have stopped buying from the company in order to grow sales revenue. This role will use a consistent sales and outreach strategy to win back customers. This position will use data in order to drive growth in an account that has been won back to hit revenue goals. This position will contribute to growth by focusing on winning back lost business, expanding existing customers, and re-engaging former customers of Delasco. Additionally, this position will act as a go-between with other departments within Delasco, such as marketing or product development.
    Essential Job Functions:
    1. Create weekly engagement plans and strategies to win back customers by persuasively communicating with former customers , understanding and addressing their concerns while also highlighting the improvements or changes in the product/service since they last engaged.
    2. Develop and implement sales plans for your territory that includes actively working on a pipeline; working with qualified leads; converting leads to opportunities and closing wins that contribute to the sales revenue plan.
    3. Monitor and analyze customer purchase trends to identify potential for new business development, areas in need of improvement, and additional needs for opportunities.
    4. Sell with a consistent sales that empathizes with customers, understands their previous issues or reasons for leaving, yet is persuasive to get the sale.
    5. Be an expert in comprehending customers' needs and swiftly resolving any problems that may arise by proactively knowing and utilizing all internal systems and resources.
    6. Bounce back from rejection and skepticism. A successful rep must be persistent in their efforts, without being intrusive, and resilient in the face of setbacks or rejections, always ready to try a different approach if the first one doesn't succeed.
    7. Possess and learn an in-depth knowledge of what they're selling, including any new features, benefits, or improvements that have been made since the customer left. This allows the rep to effectively communicate what's changed and how it can better serve the customer's needs.
    8. Evaluate and analyze customer needs by regularly gathering customer feedback on how Delasco's product offering is meeting their needs and whether there are areas for possible improvement.
    9. Maintain updated and accurate records and activities in the CRM to include loading leads, opportunities, contact, and account information.
    10. Provide support and attend tradeshows as needed. This will include helping to determine products that need to be brought to the tradeshow, additional supplies and support where needed.
    Education & Experience: Bachelor's degree in business or marketing. Minimum 4 years experience in health care and/or medical sales are required. Three more years of experience may be substituted for degree.

    Benefits:
    Medical, Dental, Vision, 401k, PTO

    Pay Details: $50,000.00 to $60,000.00 per year

    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to />
    The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.


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