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    Client Services Coordinator - Greenville, United States - Find Great People | FGP

    Find Great People | FGP
    Find Great People | FGP Greenville, United States

    1 week ago

    Default job background
    Non-profit / Volunteering
    Description

    Summary:

    Our client, a non-profit in Greenville, is seeking a highly organized and detail-oriented individual to join their team as a Client Services Coordinator. As a Client Services Coordinator, you will play a crucial role in managing client relationships and ensuring their satisfaction with our services. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has a passion for providing exceptional customer service.

    The hours are Monday through Friday, 7am to 4pm on-site. This is a temp-to-hire opportunity

    Responsibilities:

    • Serve as the main point of contact for assigned clients, building strong relationships and addressing any inquiries or concerns
    • Responsible for processing cancellations, re-activations, and enrollment
    • Collaborate with internal teams to ensure timely and accurate delivery of services to clients
    • Managing all client communication and properly documenting
    • Develop and maintain relations without outside referral sources
    • Provide regular reporting as requested by manager
    • Assist with weekly send-outs
    • Communicate effectively with clients through various channels, including email, phone, and in-person meetings

    Skills:

    • Strong project management skills, with the ability to prioritize tasks and meet deadlines
    • Excellent communication skills, both written and verbal
    • Enjoy collaborating with people and possess a friendly personality
    • Comfortable computer skills
    • Flexible and dependable attitude
    • Ability to work in a fast-paced environment and provide personable customer support

    Compensation:

    • $18.50/hour
    • Temp-to-hire
    • Once permanent, health benefits, 401k, and PTO included
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