Client Services Coordinator - Greenville, United States - Find Great People | FGP

Description

Summary:

Our client, a non-profit in Greenville, is seeking a highly organized and detail-oriented individual to join their team as a Client Services Coordinator. As a Client Services Coordinator, you will play a crucial role in managing client relationships and ensuring their satisfaction with our services. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has a passion for providing exceptional customer service.

The hours are Monday through Friday, 7am to 4pm on-site. This is a temp-to-hire opportunity

Responsibilities

• Serve as the main point of contact for assigned clients, building strong relationships and addressing any inquiries or concerns
• Responsible for processing cancellations, re-activations, and enrollment
• Collaborate with internal teams to ensure timely and accurate delivery of services to clients
• Managing all client communication and properly documenting
• Develop and maintain relations without outside referral sources
• Provide regular reporting as requested by manager
• Assist with weekly send-outs
• Communicate effectively with clients through various channels, including email, phone, and in-person meetings

Skills

• Strong project management skills, with the ability to prioritize tasks and meet deadlines
• Excellent communication skills, both written and verbal
• Enjoy collaborating with people and possess a friendly personality
• Comfortable computer skills
• Flexible and dependable attitude
• Ability to work in a fast-paced environment and provide personable customer support

Compensation:

• $18.50/hour
• Temp-to-hire
• Once permanent, health benefits, 401k, and PTO included