- Bachelor's degree in business, marketing, or a related field preferred.
- Proven track record in sales, lead generation, or customer service roles.
- Excellent communication skills, both verbal and written.
- Strong interpersonal skills with the ability to build rapport and establish relationships over the phone and in person.
- Self-motivated and results-driven, with a relentless focus on achieving targets and delivering results.
- Ability to work independently as well as collaboratively in a team environment.
- Familiarity with CRM software and sales automation tools is a plus.
- Willingness to adapt to evolving priorities and embrace continuous learning and development.
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Sales Development Representative - Alpharetta, United States - BCForward
Description
Job Description
Job DescriptionBCforward is currently seeking a highly motivated Customer Service Representative opportunity.
Position Title: Customer Service Representative
Location : Alpharetta, GA
Expected Duration: 2 years contract with possibility of Extension
Job Type: Full time [40 Hour's week]- Contract- onsite
Requirements:
Sales, Marketing
Job Description:
Key Responsibilities:
1. Lead Generation: Research and identify potential leads through various channels such as cold calling, email campaigns, social media, and networking.
2. Qualification: Conduct initial outreach to prospects to understand their needs, qualify their interest level, and determine if they are a good fit for our products or services.
3. Appointment Setting: Schedule qualified meetings and appointments for the sales team, ensuring a steady stream of opportunities for them to pursue.
4. Pipeline Management: Maintain accurate and up-to-date records of all interactions with leads in our CRM system, and effectively manage lead pipelines to maximize conversion rates.
5. Collaboration: Work closely with the sales and marketing teams to develop targeted outreach strategies, refine messaging, and optimize lead generation efforts.
6. Continuous Learning: Stay informed about industry trends, market developments, and competitor activities to adapt sales strategies and maintain a competitive edge.
7. Performance Metrics: Meet and exceed key performance indicators (KPIs) including lead generation targets, conversion rates, and appointment setting goals.
Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
Keywords:
Customer service, Sales
About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
Company DescriptionAbout BCforwardFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.
Company Description
About BCforward\rFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.\r
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.\r
BCforward is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.\r
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.\r
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.
