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    Loan Servicing Officer II - Los Angeles, United States - Open Bank

    Open Bank
    Open Bank Los Angeles, United States

    1 week ago

    Default job background
    Description

    The Loan Servicing Officer is responsible for the loan daily reporting, loan payment & property tax monitoring, compliance documents and disbursing funds for residential loans.

    QUALIFICATIONS:

    Education and/or experience

    • Bachelor's degree in Business Administration or related field or equivalent work experience preferred.
    • Minimum one year of experience in residential mortgage loan servicing or related field required.
    • General knowledge of lending regulations, lien laws, and loan documentation.

    KNOWLEDGE, SKILLS, ABILITIES REQUIRED:

    Communication Skills

    • Good written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
    • Ability to respond effectively to the most sensitive inquiries or customer complaints.
    • Present a professional image in dealing with customers, interdepartmental, and external representatives.

    Computer Skills

    • Accurate typing/keyboarding skills; basic computer skills, including the use of word processing, spreadsheet software applications, and e-mail.

    Reasoning Skills

    • Good analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions.
    • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
    • Ability to retain a broad knowledge of tasks performed in the lending functions.
    • Ability to analyze and organize financial information and perform complex financial calculations.
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