- Manage all Front Office operations ensuring outstanding guest service and financial profitability
- Monitor and develop team member performance, address service and satisfaction trends, and ensure compliance with company standards
- Meet and greet guests, respond to inquiries and resolve concerns efficiently
- Implement up-selling techniques and ensure team members are well-informed about hotel offerings and the local area
- Recruit, interview, and train team members
- Access to DailyPay
- Health insurance
- Career growth opportunities
- Team Member Resource Groups
- Recognition and rewards programs
- Travel discount programs
- Best-in-Class Paid Time Off
- Supportive parental leave
- Employee stock purchase program (ESPP)
- Debt-Free education opportunities
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Front Office Manager - San Francisco, United States - Hilton Worldwide
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Description
Front Office Manager Position at Hilton San Francisco Union Square
Are you ready to lead the Front Office team at one of the tallest and most innovative 3-tower hotels in San Francisco? Hilton San Francisco Union Square with its 1,921 rooms, 134,500 square feet of banquet space, and 4 food and beverage outlets is seeking a Front Office Manager to join their team.
The ideal candidate will have 2 years of Hotel Management experience, with a preference for Hilton brand and union management experience.
What will you be doing as a Front Office Manager?
What are we looking for in a candidate?
Since its establishment in 1919, Hilton has been a trailblazer in the hospitality industry, focusing on delivering exceptional guest experiences, integrity, leadership, teamwork, ownership, and a sense of urgency.
We are looking for individuals who demonstrate qualities such as Quality, Productivity, Dependability, Customer Focus, and Adaptability.
Why work for Hilton?
Hilton, a global hospitality leader, offers a range of lodging options from luxurious hotels to mid-priced accommodations, catering to diverse traveler needs. Being part of Hilton means contributing to creating exceptional hospitality experiences worldwide.
The Benefits:
Salary Range: $80,000 to $85,000