- Customer Assistance: Provide excellent customer service by addressing inquiries, solving problems, and offering solutions.
- Inbound Calls: Handle a high volume of incoming calls, demonstrating patience and empathy with each interaction.
- Issue Resolution: Investigate and resolve customer complaints or concerns in a timely and satisfactory manner.
- Product Knowledge: Develop a comprehensive understanding of our products and services to provide accurate information to customers.
- Documentation: Maintain detailed and accurate records of customer interactions and transactions.
- Team Collaboration: Work closely with other team members to ensure a seamless customer experience across departments.
- Bilingual Proficiency: Fluent in both English and a Spanish is required.
- Customer Service Experience: Previous experience in customer service or a related field is preferred.
- Communication Skills: Excellent verbal and written communication skills to effectively interact with customers.
- Empathy and Patience: Ability to listen attentively to customer concerns and demonstrate empathy and patience in resolving issues.
- Organizational Skills: Strong organizational skills to manage multiple tasks and prioritize work effectively.
- Problem-Solving Abilities: Proven ability to analyze problems and provide appropriate solutions.
- Property & Casualty license is required or willing to obain.
-
Customer Service Representative
5 days ago
City of Vallejo, CA Vallejo, United States**Description**: · **THE POSITION** · This recruitment is being conducted to fill one full-time vacancy. The list established by this recruitment may be used to fill future full-time, part-time, limited term, and temporary vacancies for up to one year. · The Public Works Customer ...
-
Customer Service Representative 1
2 weeks ago
Recology Vallejo, United States**1007 Customer Service Representative 1 #5855** · - Target Salary **$21.59 Per Hour - Per the collective bargaining agreement (CBA)** · - State **California** · - Department **Administrative Support** · - City: · **Vallejo** · - Location: · **1007 - Recology Vallejo** · - Subsid ...
-
Customer Service Representative
1 week ago
Motion Industries (MOT) Benicia, United States**SUMMARY**: · Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. · **JOB DUTIES**: · - Responds to basic customer inquires regarding products, provides quotes, and handles or ...
-
Customer Service Representative
3 weeks ago
American Leak Detection of East Bay Pinole, United States**About us** · American Leak Detection is the industry leader in accurate, non-destructive detection of hidden water, sewer, gas, and swimming pool leaks. We set the standard for non-invasive leak detection and repair using proprietary methods developed over 40+ years and the mos ...
-
Customer Service Representative
5 hours ago
Blue Horizon Enterprises Golden, IL, United States Freelance**Your-Entry** supports well-known partner companies in the telecommunications and energy industries with their personnel search for personal customer service. We offer everyone the opportunity to enter the sales field · **Finally a change - Start in customer service as a custome ...
-
Customer Service Representative
5 hours ago
Redwood Ventures Oakland, IL, United States FreelanceWe are currently seeking a customer service representative for our client in Oakland, IL. · **Responsibilities**: · - Providing customer support for specific manufacturers · - Conducting inbound and outbound activities · - Documenting conversations in internal computer systems · ...
-
Patient Service Representative Ii
3 weeks ago
Stanford Health Care- University Health Care Alliance Pinole, United States**This is a Stanford Health Care - University Healthcare Alliance job.** · **A Brief Overview** · Under general supervision, operates as part of the care team performing a variety of functions such as greeting patients, patient registration, insurance coverage and eligibility ver ...
-
Customer Service Representative
1 week ago
Sillon 38 Marina, United StatesJob Overview: · We are seeking a Customer Service Representative to join our team. As the first point of contact for our customers, you will play a crucial role in providing exceptional service and resolving inquiries. · **Responsibilities**: · - Provide information about product ...
-
Customer Service Representative
1 week ago
BiRite Foodservice Distributors Brisbane, United States**CUSTOMER SERVICE REPRESENTATIVE** · BiRite Foodservice Distributors is a third generation, family-owned company that offers you a Complete Foodservice Solution. We offer unsurpassed service to all areas of foodservice throughout the greater Bay Area and Sacramento. Since 1966 w ...
-
Customer Service Representative
3 weeks ago
Grupo Degusplus San Francisco, United StatesJob Summary: · We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and ensuring their needs are met ...
-
Customer Service Representative
2 weeks ago
PETKIT SMART TECHNOLOGY LIMITED Walnut, United States**Benefits**: · - Dental insurance · - Employee discounts · - Health insurance · - Paid time off · **Benefits/Perks** · - Competitive Compensation · - Paid Time Off · - Career Growth Opportunities · **Job Summary** · **Responsibilities** · - Identify the reason for the customer's ...
-
Customer Service Representative
1 week ago
ATLANTA COMPA INTERNATIONAL LTD San Ramon, United States**Customer Service Representative** · **Responsibilities**: · - Provide information about products and services · - Resolve customer complaints in a professional manner · - Process orders, returns, and exchanges · - Maintain customer records by updating account information · - Ut ...
-
Support Services Representative
2 weeks ago
Manos Home Care Oakland, United States**Must be Bi-lingual and fluent in Spanish & English** · **Support Service Representative** · Manos Home Care assists people with disabilities and illnesses in their activities of daily living. Our service takes place in client's homes and their immediate surroundings. We have be ...
-
Member Service Representative
1 week ago
Kaiperm Credit Union Walnut Creek, United StatesAre you enthusiastic, positive, and someone who just loves to help people? Wondering what a Member Service Representative does? We're glad you asked The Member Services Representative simultaneously works on their professional goals while helping Kaiperm members achieve their fin ...
-
Patient Service Representative
3 weeks ago
ZOLL LifeVest San Francisco, United States**Position Title: Patient Service Representative (PSR)** · **Summary Description**: · ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representatives as an independent contract worker to train patients on the use of the LifeVest. · The Life ...
-
Patient Services Representative
1 week ago
Asian Health Services Oakland, United States**LOCATION: HMC** · **JOB SUMMARY**: · The Patient Services Representative (PSR) performs all the administrative services relating to the checking in and checking out of patients and provides general support services for the unit as described herein. Thus, the PSR plays a key rol ...
-
Customer Service Representative
2 weeks ago
Aramark San Francisco, United StatesThe Customer Service Representative position is responsible for providing exceptional service to customers in a professional manner. Handle incoming calls with the objective of one-call resolution. Facilitate and resolve issues with discrepancies and/or customer complaints to ens ...
-
Customer Service Representative
1 week ago
Kraemer Brothers California City, United StatesThe roles and responsibilities of a Customer Service Representative are as follows: · - TMW: CSR's and CSM's will be given specific drivers to update daily in TMW. TMW will be required to be updated every day for the previous day's work. This means Monday TMW will be completed by ...
-
Customer Service Representative
1 week ago
Gypsum Management & Supply Oakland, United StatesGypsum Management & Supply, Inc. (GMS) is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates an expansive network of distribution centers nationwide. · Westside Building ...
-
Sales Representative in Field Service
5 hours ago
Titan Industries Montalvin Manor, CA, United States FreelanceAt Montalvin Manor, CA, we offer full support for your career planning We will help you find a cool job in sales or retail, even if you have no prior experience or are just starting out in your professional life. We also have great opportunities for career changers who are intere ...
Customer Service Representative - Vallejo, United States - Daniel Fraser - District Office
Description
Job Description
Job DescriptionAs a Customer Service Representative, you will play a vital role in ensuring that our clients have a positive experience with our company. We are located in Dixon, California, a vibrant community that values diversity and inclusion.
We are seeking a dedicated and bilingual Customer Service Representative who is fluent in both English and a Spanish. In this role, you will be the first point of contact for our customers, answering inquiries, resolving issues, and providing support. Your friendly and inviting demeanor will be essential in building rapport with our clients and maintaining strong customer relationships.
If you are passionate about helping others, have excellent communication skills, and thrive in a fast-paced environment, we invite you to join our team. Apply today and embark on a rewarding career where your contributions will make a difference in people's lives.
Benefits
Annual Base Salary + Commission
Flexible Schedule
Dental Insurance
Vision Insurance
Mon-Fri Schedule
Responsibilities
Requirements