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    Export Operations Account Manager - Jacksonville, United States - The AGL Group

    The AGL Group
    The AGL Group Jacksonville, United States

    3 weeks ago

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    Description

    Export Operations Account Manager

    About The AGL Group: We are a trusted leader in the logistics solutions space dedicated to delivering excellence in service and value to our clients. Our main goal is to make our clients' lives easier through simplifying their supply chain.

    We have three offices, two in the United States and another in Colombia with team members all over the Unites States.

    Our 7-year goal is to move 200,000 loads annually, which is 160,000 more than we are currently shipping.

    Salary Range: $55,000 to $65,000 annual

    Job Type: Full-time in-office position Jacksonville Florida

    Experience: Experience preferred in NVOCC/freight forwarder. Logistics experience required.

    Job Summary

    The Export Operations Account Manager is primarily responsible for providing operational services to meet the clients' needs in a cost effective, timely and friendly manner.

    Essential Duties and Responsibilities

    • Coordinate with Steamship Lines, Drayage Providers, Suppliers and USDA to export containerized loads for our clients.
    • Consulting with clients to obtain information to ensure correct measures are in place and clients' needs are met.
    • Issue correct shipment information and arrange shipment pick-up.
    • Ensure shipments meet OSHA, USDA, and FMC regulations, in addition to local regulations.
    • Ensure procedures and standards as set are maintained.
    • Assist other team members as required in a team environment and instructed by manager.
    • Daily tracking of shipments.

    To perform the job successfully, an individual should demonstrate the following competencies:

    • Organize and prioritize work to ensure all deadlines are met.
    • Excellent communication skills, especially when delivering information to clients.
    • High attention to detail and possesses team player qualities.
    • Job Knowledge – Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
    • Managing Client Focus – Promotes client focus; establishes client service standards; provides training in client service delivery; monitors client satisfaction; develops innovative approaches to meeting client needs.
    • Communication – Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension, keeps others/management informed; selects and uses appropriate communication methods. Knows when to escalate any client issues that may arise.

    Note: Please submit your resume and a brief cover letter outlining your relevant experience and accomplishments to as well as complete the Export Account Manager Culture Index assessment. Copy this link to your web browser:

    Benefits

    • Competitive salary
    • Health, Dental, Vision Insurance with Company H.S.A
    • 401(k) with company match
    • Profit Sharing plan
    • Basic Life/AD&D insurance, LTD & EAP
    • Generous PTO
    • Tuition reimbursement program

    Office Environment

    • Casual dress code
    • Quarterly company outings and team building events
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