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    Loan Servicing Representative - Buena Park, United States - Sun West Mortgage

    Sun West Mortgage
    Sun West Mortgage Buena Park, United States

    1 week ago

    Default job background
    Description

    Sun West is a nationwide full-service mortgage lender with 40 years of experience and is proudly family-owned. We are looking for a Customer Service Representative that will act as the liaison between our company and our family of homeowners. A successful candidate must be able to grasp new concepts quickly, demonstrate exceptional attention to detail and take pride in seeing tasks through to completion.

    Room for advancement

    $16.00 to $23.00 per hour

    Qualifications:

    • Customer Service
    • Call Center experience
    • Collection experience is a plus
    • Mortgage experience is a plus
    • Bilingual - Spanish is a plus

    Requisite Skills:

    • Strong written and verbal communication
    • Active listening
    • Excellent time management
    • Identify and assess customer's needs
    • Provide accurate, valid and complete information
    • Ability to comprehend and follow directions
    • Computer skills and ability to adapt to company systems
    • Ability to multi-task and remain focused
    • Document clear and concise comments
    • Accept and apply constructive feedback


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