Customer Service Representative - Buena Park, United States - Lobel Financial Corporation

Lobel Financial Corporation Buena Park, United States

1 week ago

Description

Job Description

Join one of the top 20 auto finance companies in the industry and grow with us We offer in-house promotions, great benefits, work-life balance, and job stability. If you're looking to work for a rewarding company that encourages their employees to learn and develop, then partner with Lobel.

Position Summary

You will be responsible for processing auto insurance claims full cycle through settlement. You will also be responsible for filing claims following an accident or an incident that caused damage to a motor vehicle.

Basic Responsibilities

Receive reports of claim damage via telephone and provides customer service to our auto loan holders/insurance adjusters.
Processes written claims, contacting policyholders to gather additional information as needed.
When an accident has occurred, acquire a copy of the police report and gathers facts concerning the accident, any injuries, or property damage.
Explain the claims management process to policyholders.
Determine the location of the vehicle and assign the claim to a claims examiner.
Updates policyholder's claim history by entering required information related to the claim.
Handles the settlement of all claims
Performs other related duties as assigned.

Skills & Qualifications

Prior Auto Claims experience preferred.
Bilingual (Spanish-English) required.
Exceptional critical thinking and problem solving.
Excellent organizational and multi-tasking abilities.
Working knowledge of office devices and office procedures.

Company Benefits

401K with company match
Medical, dental and vision
Optional life insurance
Paid holidays
Paid vacation and sick days

Company DescriptionLobel Financial is a full-spectrum auto financing solution that specializes in the acquisition and servicing of prime to sub-prime motor vehicle retail installment contracts. We are head quartered in Southern California and have branch offices coast-to-coast.

Employees choose Lobel Financial because of the work-life balance, positive company culture, reward system, benefits and flexibility. If you are an employee and you want to work with a company that is consistently growing, offers competitive salaries and benefits, promotes their employees, and provides a stable work environment, then you've found it with Lobel Financial.

Company Description

Lobel Financial is a full-spectrum auto financing solution that specializes in the acquisition and servicing of prime to sub-prime motor vehicle retail installment contracts. We are head quartered in Southern California and have branch offices coast-to-coast. \r
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Employees choose Lobel Financial because of the work-life balance, positive company culture, reward system, benefits and flexibility. If you are an employee and you want to work with a company that is consistently growing, offers competitive salaries and benefits, promotes their employees, and provides a stable work environment, then you've found it with Lobel Financial.

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