- Perform tracking, inventory functions, and scheduling for classified and unclassified command VTC systems.
- Document, update, and maintain processes, policies, and instructions to support command users with VTC functions.
- Develop and maintain the VTC schedule and coordinate trouble tickets, repairs, and upgrades.
- Report findings, trends, cost information, and analysis to CNSP CIO/D-CIO and designated POC's.
- Perform tracking, inventory functions, and trouble tickets.
- Develop procedures and documentations to assist in user self-sufficiency and operations.
- Track and record of invoices related to command cable TV and commercial internet cost and functions.
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced.
- Report Findings, trends, cost information and analysis.
- Perform tracking and recording of invoices related to command cable TV and commercial Internet cost and functions.
- Consult user guides, technical manuals and other documents to research and implement solutions.
- Reproduce, diagnose, and resolve technical problems encountered by users.
- Provide advice and training to users in response to identified difficulties.
- Provide business systems, network, and Internet support to users in response to identified difficulties.
- Collect, organize, and maintain a problem and solutions log for use by other technical support analysts.
- Perform other job-related duties as assigned.
- Must possess a minimum of 1-2 years' experience as telecommunications specialist, IT support, or similar.
- Proficient using MS Office Suite (i.e., Word, Excel, PowerPoint, Access, and Outlook).
- Excellent problem solving, decision-making and troubleshooting skills.
- Ability to provide technical support and guidance.
- Shall be able to lift materials up to 50 lbs., and perform squatting, kneeling, and extended standing.
- Excellent organizational skills, attention to detail, and sound skills in written and oral communication.
- Team player with customer service orientation.
-
User Support Technician
1 day ago
BEPC Inc San Diego, United States**BEPC has an open position for a User Support Technician in San Diego, CA** · **Contract W2 Period: 6-month contract with possibilities for extensions** · **Pay & Benefits: $ $25.00/hr. +Medical, Dental, Vision and Life Insurance** · Monday - Friday 8am to 5pm · **Requirements** ...
-
System Support Technician
1 day ago
Werfen San Diego, United States**Job Overview**: · - Post Date · - April 23, 2024 · - Number · - ICIMS · - Job Function · - Marketing · - Location · - San Diego - AID Old Grove Road San Diego, California United States · - Country · - United States · **About the Position**: · **Overview**: · **Werfen** · Werfe ...
-
Pc Support Technician
5 hours ago
General Atomics and Affiliated Companies San Diego, United StatesGeneral Atomics (GA), and its affiliated companies, is one of the world's leading resources for high-technology systems development ranging from the nuclear fuel cycle to remotely piloted aircraft, airborne sensors, and advanced electric, electronic, wireless and laser technologi ...
-
Help Desk Support Technician
6 days ago
Liberty Military Housing San Diego, United StatesOverview: · **_ Liberty Military Housing - Own your passion for service_** · - At _**_Liberty Military Housing _**_we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United Stat ...
-
IT End User Services and Support Technician
1 week ago
Beta Bionics, Inc. San Diego, United States**About Beta Bionics**: · Beta Bionics, Inc. is a medical technology company dedicated to bringing innovative type 1 diabetes management solutions to the many, not the few. We are committed to bringing better access to better solutions - and a better life for those living with di ...
-
Desktop & Client Support Technician on-site
1 week ago
EDF Renewables North America San Diego, United StatesScope of Position: · EDF Renewables North America is a market-leading independent power producer and service provider with over 35 years of experience. We deliver grid-scale power: wind (onshore and offshore), solar photovoltaic, and storage projects; distribution-scale power: so ...
-
Epsilon Systems Solutions Inc San Diego, United StatesEpsilon Systems Solutions, Inc. is seeking a full time Combat Systems Launcher Systems Support Technician II in San Diego, CA. · **Summary**: Support personnel shall read schematics, long lines, and troubleshoot wiring and other electrical/electronic components. Assemble, test, a ...
-
Entry Level IT Support Technician
1 week ago
Lawgistics Inc Vista, United States**Benefits**: · - 401(k) matching · - Company parties · - Free food & snacks · - Health insurance · - Opportunity for advancement · - Paid time off · Lawgistics is a top tier Vista, CA based outsourced IT firm specializing in mid-sized law firms. We are adding another entry level ...
-
Support Technician
1 week ago
Vets Hired San Diego, United StatesAbout the job Support Technician - Windows (2nd shift) · This role is a permanent, full-time, remote position · You would: · Provide professional and friendly server support · Develop a deep understanding of Liquid Web's products · Install and configure Windows Server operat ...
-
Support Technician
9 hours ago
Dave & Busters San Diego, United StatesDave & Busters - JobID: R [Field Technician / Maintenance Mechanic] As a Support Technician at Dave & Busters, you'll: Be responsible for the repair and maintenance of the building including games, simulators and technical equipment; Deliver an unparalleled Guest experience throu ...
-
Support Technician
1 week ago
Vets Hired San Diego, United StatesAbout the job Support Technician - Windows (2nd shift) This role is a permanent, full-time, remote positionYou would:Provide professional and friendly server supportDevelop a deep understanding of Liquid Web's productsInstall and configure Windows Server operating systems and rel ...
-
IT Support Technician
2 weeks ago
Sky Systems San Diego, United StatesJob Description · Job Description · Title: · Hybrid DWO/TOQIT Technician · Location: USJL (San Diego) · Duration: Long Term · Role purpose: · This role be responsible for building and supporting day to day operations of all laptops and desktops in an operational environment. · ...
-
IT Support Technician
1 week ago
Sky Systems, Inc. San Diego, United StatesJob Description · Job DescriptionTitle: Hybrid DWO/TOQIT Technician · Location: USJL (San Diego) · Duration: Long Term · Role purpose: · This role be responsible for building and supporting day to day operations of all laptops and desktops in an operational environment. · Become ...
-
Support Technician
1 week ago
Apex Systems San Diego, United StatesSupport Tech · Location: San Diego, CA on-site) · Apex Systems is looking for a PC Support Tech. If interested and can work the shift time, please send your resume to [email protected] . · Required Skills: Windows 7 & Windows 10, Refresh Experience, PXE boot, Desktop troublesh ...
-
Support Technician
1 week ago
Dave & Buster San Diego, United StatesJob Description:Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesomeDave & Buster's offers an attractive be ...
-
Support Technician
1 week ago
Apex Systems San Diego, United StatesSupport TechLocation: San Diego, CA on-site)Apex Systems is looking for a PC Support Tech. If interested and can work the shift time, please send your resume to [email protected] .Required Skills: Windows 7 & Windows 10, Refresh Experience, PXE boot, Desktop troubleshooting. conf ...
-
Support Technician
5 days ago
Dave & Buster San Diego, United StatesJob Description: · Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome · Dave & Buster's offers an attra ...
-
Field Support Technician
2 days ago
Leviton Manufacturing Company, Inc. San Diego, United StatesPrimary liaison between customer and engineering to address compatibility issues with electrical products Quickly assess compatibility issues at a site and provide feedback to engineering for immediate resolution Work closely with our sales organizat Support Technician, Field Tec ...
-
User Support Technician
2 weeks ago
Mastech Digital San Diego, United StatesTITLE: User Support Technician · LOCATION: San Diego, CA (Monday – Friday 8am to 5pm) · DURATION: 6 months + extension · PAY: $25/hr MAX · Manager Notes(UPDATED) · Technology Requirements - Win 10 and 11, Office365, Dell computers, Apple iphones and ipads, PC troubleshooting. Ac ...
-
Autism Support Technician
1 week ago
Behavioral Health Works San Diego, United StatesJoin Our Team as a Behavior Technician at Behavioral Health Works · Are you passionate about not just making a meaningful difference, but being the difference? Do you thrive in a dynamic and supportive environment where innovation and collaboration are valued? If so, we have the ...
Computer User Support Technician - San Diego, United States - Alakaʻi Services and Poe'hana Group, Inc.
Description
Job Description
Job DescriptionSalary:Job Purpose
To provide Video Teleconferencing (VTC) Systems support services that include SOP development support, inventory support , subject matter expertise support , device support, and account accessing. To increase the infrastructure support capabilities for personnel and provide shore-based support services. The Systems Administrator provides: Information Technology Purchase Request (ITPR) Support, Risk Management Framework Support, Command Video Teleconferencing (VTC) systems support, command phone program support, command cable TV and commercial Internet support. The Computer User Support Technician will create, document, and support a Risk Management Framework that is DoD Compliant and maintain cybersecurity architecture of centrally managed programs and perform site surveys for Authority to Operate.
Duties and Responsibilities
Qualifications
Minimum Education & Experience:
About Alakaʻi Services Group Inc. / Poʻe Hana Group, Inc.
Alaka'i Services Group Inc. (ASGI), a subsidiary of the Alaka'i Foundation Group Inc., is a Native Hawaiian Organization (NHO)-Owned Small Business serving the U.S. Department of Defense and other Federal Government Clients.
Headquartered in Honolulu, Hawaii, Poʻe Hana Group, Inc. (PGI) is a talent management, staffing, and administrative support services company. PGI specializes in providing HR and administrative services to the Alakaʻi family of NHO companies.
PGI is an Equal Opportunity Employer and strives to provide equal employment opportunity to all applicants and staff in accordance with sound employee relations practices and federal and state laws. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry, genetic information, pregnancy status, or any other characteristic protected by law.