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    Business Process and Solutions Manager - New York, United States - META

    META
    META New York, United States

    2 weeks ago

    Meta background
    Description

    Summary:

    Meta Reality Labs is seeking an experienced Sales Operations Manager to join our Sales Operations Solutions team. We are dedicated to driving the design and program management of our Enterprise capability roadmap, enabling rapid business growth.Bringing a strategic and user centric mindset, this role will partner with cross-functional stakeholders at all levels to understand the needs and design the capabilities to enable sales performance and unlock business growth through a rigorous process of discovery, requirements gathering, solution design execution and adoption. The successful candidate will be passionate about solving problems, designing efficient and innovative solutions, and partnering across teams to drive change. This highly cross functional role works closely with business stakeholders within Commercial Sales and Channel Partnerships as well as functional subject matter experts within engineering, product management, finance, strategy, operations, and planning to identify, prioritize, plan, design and deploy solutions. The successful candidate will be an expert in translating business challenges into effective processes and tools which delight the end user and unlock capabilities.

    Required Skills:

    Business Process and Solutions Manager Responsibilities:

    Strategic Planning: Collaborate with business stakeholders to identify opportunities, investigate requirements, and recommend projects for the Enterprise capability roadmap. Assess impact, scope, resourcing, and timelines for effective roadmap planning.

    Innovative Solution Design: Design and enable capabilities by crafting innovative solutions, supported by robust business requirements and meticulous project and risk management.

    Communication and Collaboration: Drive communication with end-user stakeholders and functional teams critical to solution execution, including Solutions Architects, Finance, Billing, Engineering, and Sales Enablement.

    Project Management: Maintain accurate and accessible project materials (discovery, requirements, user stories, testing scenarios) and provide regular progress updates.

    Adoption Support: Support the adoption of new solutions by collaborating with training teams, ensuring effective user enablement, accurate documentation, and handover to scale support teams.

    Minimum Qualifications:

    Minimum Qualifications:

    Experience: 8+ years in enterprise business strategy, finance, sales planning, or process optimization.

    Track Record: Demonstrated success in driving sales performance and efficiency improvements with a robust approach to project or program management across teams.

    Industry Knowledge: Experience in enterprise hardware and software sales and partner operations.

    Analytical Skills: Highly analytical individual that can translate complex business needs into practical, durable, and adaptable solutions.

    Communication Skills: Experience communicating and influencing complex ideas across the organization.

    Tools Proficiency: Experience working with Google Suite and Salesforce (or similar) tools.

    Preferred Qualifications:

    Preferred Qualifications:

    Experience leading collaboration with regional teams to align methodology, systems, and processes.

    Familiarity with channel incentive programs in an enterprise environment.

    Experience building new processes and managing change in growing companies to scale.

    Familiarity with business intelligence and visualization systems (Tableau or similar).

    Education: B.S. or M.S. in a business-related or quantitative field (Economics, Finance, Math, Engineering, or similar discipline).

    Public Compensation:

    $116,000/year to $168,000/year + bonus + equity + benefits

    Industry: Internet

    Equal Opportunity:

    Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

    Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-

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