Solutions & Implementation Manager - New York, United States - Payoneer

Payoneer

Verified Company

New York, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Solutions & Implementation Manager, New York, NY/Hybrid

Build Your Career | Have Fun | Make a Difference
Payoneer's mission is to empower businesses to
_go beyond _- beyond borders, limits and expectations.

In today's digital world, Payoneer enables any business of any size from anywhere to access new economic opportunities by making it possible to transact as easily globally as they do locally.

Payoneer's digital payments platform streamlines global commerce for millions of small businesses, marketplaces and enterprises from over 200 countries and territories.

Leveraging robust technology, compliance, operations and banking infrastructure, Payoneer delivers a suite of services that includes cross-border payments, working capital, tax solutions and risk management.

Powering growth for customers ranging from aspiring entrepreneurs in emerging markets to the world's leading brands like Airbnb, Amazon, Google and Upwork, Payoneer makes global commerce easy and secure.

This role will be based in our New York, NY office.

What you'll do:

Act as the key project and clientfacing representative, responsible for structuring and implementing complete and compliant technical solutions for the client, conducting thorough discovery sessions to gather and map business requirements and technical capabilities, to construct a holistic design of the payment solution and its practical implementation, for both new and existing clients
Evaluate complex requirements (business, technical, security, reporting, legal/regulatory, etc.), assess feasibility and distill into functional requirements through a collaborative process with both partner and internal teams
Thoroughly document the solution for both internal and external alignment, including drafting Business Requirement and Solution Design documents (BRD/ SDD), creating custom design flowcharts, and maintaining comprehensive solution/project knowledge base
Optimize existing processes to drive for productivity and maximize efficiencies
Act as a trusted advisor and technical expert in presales meetings and throughout implementation of the solution for both external and internal POCs
Strategize new high potential markets, use cases and verticals, to support company growth
Participate and support business reviews (eg. QBRs), both virtually and inperson (as needed)

What we're looking for:

7+ years of experience providing technical support during presales lifecycle, technical solution architecture and client onboarding
Passion for solving complex problems and building scalable processes
Outstanding executivelevel verbal and written communication skills
Be a strategic thinker with strong execution skills, attention to detail, excellent multitasking and prioritization skills
Experience with Application Programming Interface (API's), SaaS based products and technologies, strong PPT and presentation skills, MS excel, Figma/Miro, Salesforce, Azure, etc.
Strong business understanding and basic comfort with commercials and contracts
Solid analytical, problem solving and leadership skills
Ability to anticipate issues and take steps to mitigate to avoid/ quickly resolve, with the interpersonal capability to ensure they are implemented
Fintech background preferred but not a must
Bachelor's degree or equivalent
Willingness to travel

What we offer:

Outstanding medical, dental, and vision insurance (individual plan 100% covered) and FSA
401K with employer match
Fitness/Wellness reimbursement
Generous PTO, paid holidays, and parental leave
Learning and development opportunities
Flexible work from home schedule
Volunteer activities
Fun office culture with supportive leadership
In accordance with New York City Law, below is the annual base salary range for this position.

Actual annual base salary is based on, but not limited to:
experience, education, professional licenses, location and business needs.

The position is eligible for health insurance, disability insurance, life insurance, 401k plan, paid-time off, and sick (and where applicable safe) leave.

This position is also eligible for a discretionary year-end bonus. _