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Research Support Specialist I
1 week ago
Cornell University Geneva, United StatesWhile position responsibilities vary, every member of our community is expected to foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming Support Specialist, Research, ...
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Research Support Specialist I
1 week ago
Cornell University Geneva, United StatesWhile position responsibilities vary, every member of our community is expected to foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming Support Specialist, Research, ...
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IT Support Specialist
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Moonlight Technology Solutions Dallas, United States· We're looking for an experienced IT support specialist to provide our team with top-notch assistance You'll make sure any technical issues are resolved efficiently so our operations run smoothly. This role is a great opportunity for a dynamic problem-solver who loves helping p ...
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PC App Support Specialist
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del Lago Resort and Casino Waterloo, United StatesPOSITION SUMMARYThe PC App Support Specialist performs assigned duties in the IT Department including, but not limited to, PC workstations, Software, Property AV Systems, POS, and provides help desk requests as well as assistance. He/She will demonstrate Old-World Hospitality and ...
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PC App Support Specialist
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Lago Resort & Casino LLC Waterloo, United StatesJob Description · Job DescriptionPOSITION SUMMARY · The PC App Support Specialist performs assigned duties in the IT Department including, but not limited to, PC workstations, Software, Property AV Systems, POS, and provides help desk requests as well as assistance. He/She will d ...
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IT Support Specialist
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APD Engineering & Architecture PLLC Victor, United StatesIT Support Specialist · Application Deadline: 31 May 2024 · Department: Information Technology · Employment Type: Full Time · Location: Victor, New York · Reporting To: Director of IT · Compensation: $58,500 - $76,000 / year · Description · Seeking a confident, self-starte ...
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Senior Contract Support Specialist
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McKesson Cork Dallas, United StatesEffective Date: February 22, 2017.**Your Consent***Google Analytics*We may use Google Analytics to measure how you interact with our website in order to improve the user experience. To learn more about Google Analytics privacy practices and opt-out, click .*Google Analytics for R ...
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Senior Contract Support Specialist
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McKesson Cork Dallas, United StatesEffective Date: February 22, 2017 · . · **Your Consent** · *Google Analytics* · We may use Google Analytics to measure how you interact with our website in order to improve the user experience. To learn more about Google Analytics privacy practices and opt-out, click . · *Google ...
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IT Support Specialist
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North American Corporation of Illinois Auburn, United StatesPosition Overview · Assist the IT department in maintaining the company's computer systems, printers, computer hardware, and providing technical support to employees. Assists with the daily administration of a network/server environment. Installs upgrades, patches, and new appli ...
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PC Support Specialist
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BCforward Clyde, United StatesPC Support Specialist · BCforward is currently seeking highly motivated PC Support Specialist for an opportunity in Clyde, NY · Position Title: PC Support Specialist · Location: Clyde, NY · Anticipated Start Date: ASAP · Please note this is the target date and is subject to cha ...
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Technical Support Specialist
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Parker Aerospace Clyde, United StatesParker Hannifin is a Fortune 250 global leader in motion and control technologies. For more than a century the company has been enabling engineering breakthroughs that lead to a better tomorrow. Learn more at or @parkerhannifin. · Summary: · The PC Support Specialist is an inter ...
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Veteran Support Specialist
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AIM Independent Living Center Canandaigua, United StatesAIM seeks two Veteran Directed Care (VDC) (Case Management) Specialists to join our mission-driven organization. Our growing team is offering a full benefits package that includes: · VDC Office location 1: Corning · VDC Office location 2: Canandaigua · Flexible Schedule · Medical ...
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PC Support Specialist
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NR Consulting Clyde, United StatesRole: PC Support Specialist · Duration: Direct Hire · Location: Clyde, NY · This person would be the point of contact for IT support. · •Helping all end users · •Boots on the ground type of person · •PC's, Servers, firewalls, switches, circuits, endpoints, Wi-Fi, printer pr ...
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PC Support Specialist
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Revolution Technologies Clyde, United StatesSummary: · The PC Support Specialist is an intermediate IT technical position with 2+ years related experience in a technical or business role working in a team environment. Responsibilities include maintaining and supporting the end users and workstation environment at a specif ...
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PC Support Specialist
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Cenergy International Clyde, United StatesJob Description · Roles and Responsibilities: · The PC Support Specialist is an intermediate IT technical position with 2+ years related experience in a technical or business role working in a team environment. Responsibilities include maintaining and supporting the end users a ...
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Technical Support Specialist
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Parker Aerospace Clyde, United StatesParker Hannifin is a Fortune 250 global leader in motion and control technologies. For more than a century the company has been enabling engineering breakthroughs that lead to a better tomorrow. Learn more at or @parkerhannifin. · Summary: · The PC Support Specialist is an int ...
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PC Support Specialist
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22nd Century Technologies Clyde, United States*Job Type: *Full time/ Permanent · *Job Description:* · * This person would be the point of contact for IT support. · * Helping all end users · * Boots on the ground type of person · * PCs, Servers, firewalls, switches, circuits, endpoints, Wi-Fi, printer problems, local net ...
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Deskside Support Specialist
6 days ago
Merge IT LLC Skaneateles, United StatesOur enterprise-level client in Skaneateles, NY, has an immediate need for a Desktop Support Specialist. Please see below for full details-- · Job Notes: · -6+ month contract / extendable and perm possible with good performance. · -ASAP start date · -Onsite in Skaneateles, NY ...
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Customer Support Specialist
5 days ago
Constellation Energy Generation, LLC. Ontario, United StatesOverview: · COMPANY OVERVIEW · As the nation's largest producer of clean, carbon-free energy, Constellation is a company purposely-built to meet the challenges of the climate crisis. Constellation has been the leader in clean energy production for more than a decade and we are ...
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Customer Support Specialist
5 days ago
Constellation Energy Ontario, United StatesCOMPANY OVERVIEW · As the nation's largest producer of clean, carbon-free energy, Constellation is a company purposely-built to meet the challenges of the climate crisis. Constellation has been the leader in clean energy production for more than a decade and we are growing our c ...
Technology Support Specialist II - Geneva, United States - Hobart and William Smith Colleges
1 week ago
Description
The role of a Technology Support Specialist II within our organization is to serve as the first point of contact for customers seeking technical assistance over the phone, email or in-person.
Essential Responsibilities:
Serving as the first point of contact for customers seeking technical assistance over the phone, email or in-person.
Performing remote troubleshooting through diagnostic techniques and pertinent questions.
Installing, configuring, and updating hardware and software on mobile devices, printers, laptops, desktops, classroom technology, etc.
Providing regular maintenance to existing hardware and computer systems.
Creating, updating and/or maintaining technology or service documentation.
Providing recommendations for improvements to operational efficiency that will result in better service to constituents of the Colleges.
Testing, assessing, and learning about updates and new technology.
Managing the Service Desk loaner pool of technology including hardware maintenance and process development
Managing the training of student staff.
Strengthen digital literacy skills through education and the application of digital technologies in order to effectively engage in information gathering, utilization, and data management while promoting a security culture.
Engages in a planned program of professional development.
Continually maintains skills and knowledge relative to the position and technology industry, including best practices, evolving operational requirements, and industry trends.
Demonstrate knowledge of the Colleges' educational philosophy and mission.Performs other related duties as required.
Other Information:
This is a full-time, 12-month, benefits-eligible position. This position description is not all-inclusive as other tasks or responsibilities may be assigned. Work hours are 8:30 a.m. to 5:00 p.m. during the academic year, with a possible shortened workweek during the scheduled summer hours' time period. Some on-call hours may be required. Occasional weekend and evening hours may be necessary. Annual pay rate- $35,000-$45,000
2-4 years technical support experience, or the equivalent combination of experience, education and training.
Experience with both Windows and Apple operating systems.
A , ITIL, or similar certifications are preferred.
Must work well under pressure and have excellent customer service skills, including the ability to communicate technical processes to non-technical individuals.
The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
Interested applicants are encouraged to submit a cover letter, resume and the names with contact information of at least three (3) professional references to our application service, Interfolio (utilizing the Apply link on the right).
Background check required.
If you have a question or need help on uploading your application materials, please contact Interfolio's support team at or call between the hours of 9:00 a.m.
Hobart and William Smith Colleges are committed to providing a non-discriminatory and harassment-free educational, living and working environment for all members of the HWS community, including students, faculty, staff, volunteers, and visitors.
HWS prohibits discrimination and harassment in their programs and activities on the basis of age, color, disability, domestic violence victim status, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected under the law.
Discrimination on the basis of sex includes sexual harassment, sexual violence, sexual assault, and other forms of sexual misconduct including stalking and intimate partner violence, and gender-based harassment that does not involve conduct of a sexual nature.