PC Support Specialist - Clyde, United States - NR Consulting

NR Consulting Clyde, United States

2 weeks ago

Description

Role:
PC Support Specialist

Duration:
Direct Hire

Location:
Clyde, NY

This person would be the point of contact for IT support.

Helping all end users
Boots on the ground type of person
PC's, Servers, firewalls, switches, circuits, endpoints, Wi-Fi, printer problems, local network trouble shooting.
Service now ticketing system.
Ability to know -VMware, Group policy, DNS, Active directory.
Good organizational and multi-tasking skills
Customer service orientated for our internal team members.

Your Role:

On Site Point of contact (POC) for IT Support with internal and external customers.
Communicate procedures for proper utilization of digital and IT solutions.
Assist in onboarding and training new employees/users.
Ability to communicate, lead projects, and perform critical analysis under limited supervision.
Understand how applications and technologies are utilized within the business.
Participate in multiple teams/projects, demonstrate complex problem-solving techniques along with the understanding of one or more technical/functional business areas.

Key Responsibilities:

IT Infrastructure support PC, servers, firewall, switches, circuits, endpoints, Wi-Fi as examples
Assist in manufacturing equipment technical troubleshooting.
Manage expectations, recommend modifications of basic IT systems to improve and simplify.
Drive adherence to IT security compliance.

Required Qualifications:

Bachelor's Degree in a relevant discipline.
2+ years' experience in Information Technology with industry recognized certifications preferred.
VMWare experience.
Experience managing Enterprise backup processes and software.
Active Directory knowledge.
Robust understanding and heavy experience with DHCP, DNS, GPO and other key technical connectivity protocols.

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