- Competitive Pay & Benefits
- Employer Contribution for individuals and eligible dependents' medical insurance
- Dental, Vision, and Life Insurance
- Health Savings Account (HSA)
- Commuter Spending Accounts
- 401(k) Plan with company match
- Employee Assistance Program
- Discounts through BenefitHub
- Employee Meal Discounts
- Opportunities for growth; we love promoting within
- Monitors and prepares payroll on a bi-weekly basis and prepares final paychecks for exiting employees
- Assists new hires with the orientation and onboarding process and maintains new hire board
- Assists with the day-to-day efficient operation of the office- and restaurant-related functions and duties such as monitoring office inventory, office supply ordering, scanning and entering invoices
- Assists the accounting team with bookkeeping tasks and compiling petty cash reports, cash deposit, and other reports on an as-needed basis
- Assists the Human Resources team with insurance tracking and other HR-related tasks
- Assists with Time Clock Adjustments and Paid Sick Leave requests
- Completes and ensures accuracy of the daily/weekly (HR, Payroll, Operations, Recruiting) checklists
- Acts as an extension of the Human Resources and Recruting team by assisting with basic HR-related/onboarding employee questions
- Supports tracking of restaurant employees attendance
- Performs customer service functions by summarizing guest reviews
- Cleaning, organizing and maintaining the working areas and all adjacent areas
- Lifting/moving boxes, bags (up to 50 pounds)
- Maintaining confidentiality regarding all propriety and employee information, including but not limited to SOPs
- Bilingual in Chinese (Mandarin/Cantonese) and/or Spanish preferred
- Experience with I-9 verification and E-Verify is preferred
- Read, understand, and follow the Employee Handbook and all company policies and procedures
- Able to make simple math calculations
- Tech Savvy - Able to produce and work the following software:
- Microsoft Office Suite (Excel, Word, Publisher, Power Point) required
- Highly motivated and able to adapt to change
- Able to write in a legible fashion simple correspondence.
- Proper dress policy and non-slip shoes worn at all times
- Positive and Professional Attitude
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Operations Support Technician - Santa Clara, United States - Din Tai Fung
Description
Job Description
Job DescriptionDIN TAI FUNG RESTAURANTS
Job Title: Operations Support Technician
Compensation: $ $31.00 per hour
Status: Full-Time
LOCATION: 2855 Stevens Creek Blvd, Santa Clara, CA Westfield Valley Fair)
About Us:
Din Tai Fung is a Chinese restaurant specializing in Xiao Long Bao, or steamed soup dumplings, each made by hand with our Golden Ratio of 18 folds. Originally founded in Taiwan as a cooking oil retail business in 1958, Din Tai Fung was reborn as a dumpling and noodle restaurant in 1972. Since its founding, Din Tai Fung has become world-renowned for its quality, standardization, and service. It currently has over 170 locations worldwide, including 14 US locations in California, Washington, Oregon, and Nevada.
Benefits and Perks:
The Operations Support Technician is the collaborator whose main responsibilities are focused on assisting managers in maintaining a smooth administration process at the restaurant(s).
Job Responsibilities & Tasks:
Supporting Functions:
Job Requirements:
Din Tai Fung is an Equal Opportunity Employer and complies with the Fair Chance Initiative. Din Tai Fung is an Equal Employment Opportunity Employer M/F/D/V
Applicant must be 18 years of age or older and able to provide documentation to work in the United States legally.