- Provides telephonic customer service in an inbound and outbound high-volume call-center environment.
- Completes accurate data review and entry.
- Able to learn and operate corporate proprietary systems.
- Schedules medical appointments for claimants and owns the results of assigned cases, to ensure product service level expectations are met.
- Ensures all case stakeholders are updated regularly.
- Types and proofreads reports and correspondence via email and management systems.
- Transcribes correspondence/reports from dictation.
- Uses problem solving and critical thinking skills to ensure that daily scheduling challenges do not cause delays in securing appointments.
- Requires regular and consistent attendance.
- Meets departmental production and quality performance expectations.
- Complies with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP).
- Additional duties as required.
- Effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment.
- Excellent written and verbal communication skills.
- Ability to meet designated deadlines
- Computer proficiency and technical aptitude with the ability to utilize MS Office and Proprietary Systems.
- Strong interpersonal, time management and organizational skills.
- Ability to maintain a professional and courteous demeanor that sets tone for complex telephonic conversations.
- Ability to work both independently and within a team environment.
- High School diploma
- Prior work experience in a detail-oriented customer service environment
-
Solar Electrical Field Engineer
2 weeks ago
Moss Florida, United States Full timePOSITION SCOPE AND ORGANIZATIONAL IMPACT · Moss' Solar Electrical Field Engineers are responsible for assisting the Electrical Assistant and Electrical Project Manager in the administrative and technical management of large utility scale Solar projects. They assist in supervising ...
-
Spiritual Care Coordinator
3 weeks ago
BayCare Health System Florida, United StatesAt BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 tea ...
-
Senior Construction Project Manager
4 weeks ago
LHH Florida, United StatesLHH is partnering with our valued client who is seeking a Senior Construction Project Manager with expertise in residential projects. The ideal candidate will oversee all phases of construction projects, ensuring quality, schedule adherence, and budget compliance. The Senior Cons ...
-
Office Coordinator
2 weeks ago
Career Group Florida, United StatesOur client, a well-known Private Banking Company, is seeking a contracted Office Coordinator to join their team ASAP for a month-long contract in their Miami office. This position is on-site Monday - Friday. The ideal candidate will be driven, and a self-starter who will require ...
-
Administrative Assistant
4 weeks ago
Career Group Florida, United StatesOur client, a well-known Private Equity Company, is seeking a contracted Administrative Assistant / Processor to join their team ASAP for maternity leave coverage in their South Beach office. This position is on-site Monday - Friday. The ideal candidate will be driven, and a self ...
-
Marketing Assistant
1 week ago
Teak Isle Manufacturing Florida, United StatesPosition summary: As a Marketing Assistant, you will play a crucial role in supporting our marketing and sales teams. You will support marketing and sales initiatives, such as (but not limited to) marketing asset creation, website content management, campaign management, trade sh ...
-
Production Coordinator
4 days ago
TheHomeMag | America's #1 Home Improvement Magazine ® Florida, United StatesThis role requires a proactive individual with strong organizational skills and a keen eye for detail. · The Production Coordinator plays a crucial role in ensuring the smooth execution of print and mailing operations, contributing to the overall success of the production team. ...
-
Jessie Trice Community Health System, Inc. Florida, United StatesJessie Trice Community Health System is seeking a highly organized and professional Executive Assistant to provide comprehensive administrative support to our CEO. The ideal candidate will have exceptional communication skills, strong attention to detail, and the ability to handl ...
-
Schedule Engineer
3 weeks ago
The Lane Construction Corporation Florida, United StatesThe Lane Construction Corporation is one of America's leading construction companies, specializing in large, complex civil infrastructure. For nearly 130 years, it has contributed to the development of the country's vast network of roads, highways, and bridges, including the Inte ...
-
Wellness Advocate
1 week ago
Private Human Performance Company Florida, United StatesExciting Career Opportunity at an Exclusive Human Health and Performance Company · Location: Remote/virtual · Full-time: Competitive salary · Varied hours - am/pm and weekends · Equal employment opportunity · Strong communication, scheduling, organization experience essential · H ...
-
Construction Superintendent
4 weeks ago
Reno Boyd Building Co. Florida, United StatesThe Superintendent is a critical position within Reno Boyd Building Company (RBBC). The Superintendent will actively participate in the management and development of the project's construction schedule, project phasing, and logistics plan prior to construction. · • Participate as ...
-
The Quest Organization Florida, United StatesThe Chief Operating Officer has expertise and practical experience in human resources/staff management, property portfolio management, project management of capital projects, design and special projects, security, fine art, technology, and concierge services. The role will report ...
-
Administrative Assistant
2 weeks ago
Vaco Florida, United StatesVaco is hiring for an Administrative Assistant in the Medley, FL area. This is an on-site role that requires a fully bilingual (English/Spanish) candidate.This position is responsible for supporting executive management in the performance of administrative functions. · To perform ...
-
Project Manager – Civil/Environmental Engineer
3 weeks ago
CPH Florida, United StatesProject Manager – Civil/Environmental Engineer - Must be a licensed Professional Engineer in the state of Florida or have the ability to obtain licensure within 6 months of hire. · Hiring Bonus of up to $5,000 for the selected candidate · CPH is seeking a full-time Project Manage ...
-
Executive Assistant
2 weeks ago
Park Square Homes Florida, United StatesWith a 40+ year commitment to delivering breakthrough customer experiences, seizing initiatives, achieving results, and continuous learning, our award-winning company, Park Square Homes, has an opportunity for a talented Land Development Manager to join our team. Known for our en ...
-
Locum Physician
3 weeks ago
All Star Healthcare Solutions Florida, United States contractAll Star is seeking Anesthesiologists for locums coverage in the Tampa area · Schedule: Monday - Friday · Setting: Hospital · Start: July 16th - Ongoing · Shift Times: 7a-5p + Call · Cases: General, Ortho, OB, Vascular, GI · Patient care model? % of supervision: Care Team Model ...
-
Administrative Assistant
3 days ago
Leeds Professional Resources Florida, United StatesContract to hire position in the Brandon area. Pay is $16/HR · M-F 8:30 - 5pm · The ideal candidate will exhibit high standards, excellent communication skills, and have an ability to take initiative, and prioritize daily tasks. A strong ability to take charge and meet tight dea ...
-
Locum Physician
1 week ago
All Star Healthcare Solutions Florida, United States contractAll Star Healthcare Solutions is contracted with a south Florida hospital seeking URGENT Urology coverage in 2024. We are currently seeking BC/BE Urologists for Level II call coverage. · BC/BE Urology · Florida license · Level II Facility · Call Coverage locums · Looking for sche ...
-
Senior Schedule Engineer
3 weeks ago
The Lane Construction Corporation Florida, United StatesThe Lane Construction Corporation is one of America's leading construction companies, specializing in large, complex civil infrastructure. For nearly 130 years, it has contributed to the development of the country's vast network of roads, highways, and bridges, including the Inte ...
-
Mechanical Project Manager
2 weeks ago
LVI Associates Florida, United StatesTravelling Mechanical Project Manager: · Our client, a leading construction company in the United States is seeking an experienced and dynamic individual to join their team. As a mechanical project manager, you will be responsible for overseeing commercial, industrial, healthcare ...
CareIQ Schedule Coordinator I - Florida, United States - CorVel Corporation
Description
The CareIQ Scheduling Coordinator provides administrative customer service assistance to claimants, providers, and claims management by scheduling ancillary healthcare appointments. Utilizing proprietary systems and knowledge from training, a CareIQ Scheduling Coordinator will provide excellent telephonic and written customer service to both inbound and outbound customers. A CareIQ Scheduling Coordinator operates with a high focus on accuracy and urgency to ensure that appointments are scheduled quickly in alignment with the claimant and customer needs.
This is a remote role.
Evening shift only, from 12:30 PM EST to 9:00 PM EST
Applicants must reside in the EST or CST time zones
ESSENTIAL FUNCTIONS AND RESPONSIBILTIES:
KNOWLEDGE & SKILLS:
EDUCATION/EXPERIENCE:
PAY RANGE:
CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.
For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.
Pay Range: $ $22.74 per hour
A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management
ABOUT CORVEL
CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT).
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
#LI-Remote
